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Re: Is there a way to change the greeting in the WelcomeMessage so that you get a different greeting based on which department accepts the chat

  •  07-20-2011, 9:34 AM

    Re: Is there a way to change the greeting in the WelcomeMessage so that you get a different greeting based on which department accepts the chat

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    Hi DavidMag,
     
    Please refer to http://cutesoft.net/Live-Support/Operator-Guide/scr/Greeting-Message.htm
     
    Regards,
     
    ken
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