Hi Hachim,

 

Try this way

 

1. I use the code below on my test site for the user to click on the link to open the chat window direclty

 

 <a href="#" onclick="Chat_OpenContact('test')">test</a>
<a href="#" onclick="Chat_OpenContact('test2')">test2</a>

 

2.  Open file "CuteSoft_Client\CuteChat\IntegrationUtility.js.aspx"

 

3. Find method below

 

function Chat_OpenContact(targetuserloginname) 

 

4. In the method above should has a line

 

Chat_OpenMessengerDialog();

 

5. Change this line to

 

 if(!GetCookie("CuteChatIMMainForm"))Chat_OpenMessengerDialog();

 

Regards,

 

Ken