Thanks for getting back to me with a response so quickly. 

 

It's great you released a version 3 days ago, and waited till now to tell me a temporary fix was available. Even better is the CuteEditorIgnore304 web.config setting - I never would have been able to figure that out last Friday after downloading the update and installing it without this message.

 

Can you please explain - what is the problem, what is the temporary fix, and what does it do for me, and how can I be assured that pushing this fix out will not cause more problems? 

 

I would like to review the temporary fix to load.ashx before I push it out to my production systems.  We have used cutesoft editor for  a long time and I'm here to help, so can I review the source code changes you have implemented specific to load.ashx? 

 

You have my email address from the original support email when my system was down, and which I sent on Thursday 5-Jan-2012 (Today is 10-Jan-2012).  Please send code snippets there.