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cutechat:
Hi,
Maybe there's some http modules have conflict issue with the uploader .
I suggest create a new IIS application to test it .
With the default configuration of ASP.NET over IIS , No extra IIS/ASP.NET modules.
Regards,
Terry
Hello,
we checked the configuration of ...
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Hi again,
I didn't have the time to investigate further on this problem, but now I have the time again.
The situation didn't change, unfortunately, our customer still experiences the problem.
It occurs only for uploads with a size superior than 150 KBs and only for two users in the customer's company.
I followed ...
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Dear Kenneth,
thanks for your answer, we will follow your instructions and I will let you know the result as soon as possible.
As for this test: http://www.ajaxuploader.com/Demo/select-multiple-files-upload.aspx
The customer tried this page on one of the machines where the error normally occurs, but this time the upload was ...
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Tux: Kenneth:
Please refer to http://www.ajaxuploader.com/FAQ.htm#16, ''How do I handle a large file upload?'' section, ensure that the configuration is correct.
Ok, I will read it, and eventually report back to you. But I think that our configuration is correct, since the customer is able (on the PCs where the problem doesn't occur) ...
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Kenneth:
1) Is your site on a load balancing environment?
2) Does your client get the same issue on demo page http://www.ajaxuploader.com/Demo/select-multiple-files-upload.aspx?
3) Can you send me the url of your test page abouve? So we can check it too.
4) And please refer to http://www.ajaxuploader.com/FAQ.htm#16, ...
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Dear Kenneth,
our customer performed the test as requested. This is the web page used for the test:
<%@ Page Language=''C#'' %>
<%@ Register Assembly=''CuteWebUI.AjaxUploader'' Namespace=''CuteWebUI'' TagPrefix=''CuteWebUI'' %>
<!DOCTYPE html PUBLIC ''-//W3C//DTD XHTML 1.0 Transitional//EN'' ...
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Dear Kenneth,
thank you for the kind answer.
I will create this page and let the customer test it. I will ask them to disable the Anti-Virus and the Firewall.
I will let you know the result ASAP.
Kindest Regards,
Tux.
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Tux:
The customer reported that, on the PCs where the error occurs, uploads of files with a size smaller than 150 KBs are always succesful, but a greater size than that generates the problem. We still have to verify this feedback, but it might be a clue.
It's confirmed, the file size makes the difference. In some PCs of ...
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Hi,
this is the error that some of our customers report on their PCs (see the image below).
It doens't occur on all the PCs, and it doesn't occur on our development servers, thus it's very difficult for us to understand the cause of the problem.
The customer reported that, on the PCs where the error occurs, uploads ...
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