We tried installing the latest version and the operator is still unable see any chat sessions. Could a firewall setting be blocking communication to the application?

Exactly the same here, any sollutions?

Hello , I think you are insert the data into database directly , Aren't you ?   If so , please use this method instead :   CuteSoft.Chat.ChatApi.AddContact(strMyId,strContactId)   The sync function is for another usage.   Regards , Terry .  

Nick,   Can you download the control again?   http://CuteSoft.net/download/CuteChat3forCommunityServer2.zip   And overwrite CuteSoft.chat.dll and CuteSoft_Client\CuteChat\Admin\.Lobbies.ascx?   keep me posted        

Do you have a Product Roadmap for Cute Editor for .NET, ASP.NET Image Gallery and Cute Chat? No date on when they are released, and what new. Some new products coming?

We want to remove download link which appears at the user's chat window after image upload to other user ?

How can we alert a message asking for confirmation whether he is free to chat or not before chatting is started?

Yes, please check the integration guide:   http://cutesoft.net/ASP.NET+Chat/Developer-Guide/integration_overview.htm        

The above intruction works for Cute Chat, Web Messenger and live Support. They share the same core code.