Hi Floris246,   The Rich TextEditor default toolbar is "ribbon", so please open file "\richtexteditor\scripts\config.js", find the ribbon toolbar defind section ...

Hi manishdubey21211,   If you are using property "SaveDirectory" to save the upload file, then can not get the new file name after uploaded. I suggest you use method "CopyTo" and "MoveTo" to handle the upload file store location and the file name, so you can get the new name because you can get and set ...

Hi Metaping,   Can you send me your uploader page url and show me the full steps to reproduce this error? So I can check it too.   You also can send it to Kenneth@CuteSoft.net   Regards,   Ken 

HI alcom,   1. this setting only use for the upload file. So the create template function will not use what you for this setting.   2. if you want to add a common templates function, you can create your own custom button and open the custom insert template dialog. So the default one use as the private templates, and your custom one ...

Hi Metaping,   1. Yes, to save the upload file into the special folder, you must use one of the methods provided.   2. You can use any folder as the temp folder, just need to ensure that your site has the write/read permission of the folder you set for. The temp folder only use to save the file temporarily before you use ...

Hi Webworld,   The development team still working on the IE11 issues, for now can not provide the eta.  about the firefox 24 issue, do you get the same problem on http://cutesoft.net/example/general.aspx? I have upgraded to firefox 24, the demo works fine for me. Regards, Ken 

Hi gim-matt,   For now has not a good solution for this, sorry for your inconvenience.   Regards,   Ken 

Hi Moxiesoft,   The lost focus issue is a old bug, we have fixed it in the latest build. I suggest you download the latest build and try again.   Latest build download url: http://richtexteditor.com/download/richtexteditor.rar   Online demo test: http://richtexteditor.com/demo/   Regards,   Ken 

Hi,   I just tried on demo http://richtexteditor.com/demo/ with IE10 browser, this function works fine for me. Can you try the demo page too?   If the online demo works for you, I suggest you download the latest build and try again.   Latest build download url: ...

Hi MartBleck,   Is nothing about the support-image-button.js.aspx. the department dropdown control is in the SupportClient.aspx, so you only need to change the code of this file. For example, if you want to show the department depends on the current user name, then you need to get the current user name in file SupportClient.aspx ...