I figured it out. I am such an idiot.   Great product. Thanks,

Another issue. I am trying to run this on a site that has a SSL certificate attached. Everything on the site seems OK, but when I attempt to connect to the site with the Live Support Operator, I get the following error:   ''The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.'' in the ...

I got it all figured out. I guess I needed to register the new users before I could make them operators. In any event, I have it working and in my application. I will be checking to see what type of licensing I need. Thank you,

Yeah, I figured it out. I had to move that connection string from my web root web.config to the one in the .NET framework 1.1. I am still working with it, but was able to login now. Just can't figure out how to add multiple operators and then how to put the images in my real application. I copied the script tag but it doesn't show on my pages.

The existing web.config file for my SQL Server connection has the following ConnectionString. I think LiveSupport should be using this connection if this is where I integrated the scripts into my database, correct?   <add key=''ConnectionString'' value=''Data Source=SERVER\INSTANCE;Initial Catalog=DATABASENAME;Integrated ...

I have the unzipped install file here: C:\CuteLiveSupport I created a virtual directory called 'LiveSupport' pointing to here: C:\CuteLiveSupport\Framework 1.x Web I installed the operator client. For my webservice URL I am using: http://localhost/webappname/LiveSupport I am using admin/admin for the authentication. When I try to login, I ...