Is it possible to have the operator window default to ''i am ready'' or ''auto accept'' when an operator logs in?

Yes - and it works! I stil have to add admins in via query analyser - but that is not too much of an issue. I would like to be able to link a message to a table in our database - so that we can have a report which wil show any conversation to do with certain Quotes. Is there anyway I can override a method or detect the message id after ...

Yes I did - I needed to edit the data in teh DB for an Operator - fro some reason it was not entered via the admin page correctly.  Not sure why the admin page enters operator incroeectly but I guess I can just create my own page for that. I now can login in as an operator and invite user to chat but they cannot see if an operator is ...

I was able to get past this problem by disabling the certificate on my local computer - hopefully this is not the only solution on live site.  I am trying to get this working as a demo so my company can decide whether to use Live Support. I am using the integration package - and have had difficulties with getting this to work with ...

That thread does not make any sense to me - what am I supposed to do?  We have brought a licence for the product - but I am trying to get it working locally so we can test it (https://localhost/). Am I supposed to set up an ''set up an exception for http://api.hostip.info/'' Where and how do I do this? S

HI I have installed Live Support, our web site runs on IIS6 - and when I try to log in to the Live Support operator I get the following error. System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. I have seen previous posts but was not sure how to ...

Hi a couple of years ago - someone said: Yes , the CuteChat support any user-data-model , including the ActiveDirectory .   You need to implement your own providers for CuteChat: 1.Inherits the CuteChat.SqlServer.SqlDataProvider to list the user name and get the user display name 2.Implement the to provider the ...

Can you post this code up please?