Hi CuteSoft and Community, just wanted to report back that the upgrade went well. After changing the server version as well as the client operator the strange characters that were being output have disappeared,   Regards, John C.    

Hi Kenneth, thanks for the links and advice. We have upgraded a single Operator and after restarting the application, iisreset, we are seeing strange characters coming through in the chat window such as; ^4div style='font-family^2;font-size^2;color^2'^5Hi - This is blah blah blah... Additionally operators did not seem to be able to ...

Hi Community and Support, I purchased a 10 domain Small Business Licence around June 2010, I am only using two domains as of yet, these two were deployed towards the end of 2010, for some time now we have been aware of an issue with IE9 and the operator client giving an error message if IE9 was installed on an operator machine, we have got around ...

Hi again, i donwloaded the latest version available in he site and install it now i am getting diffrent message in Country and City : The remote server returned an error: (407) Proxy Authentication Required.     is it something to do with the cofiguration (LiveSupport.exe.config)

i am using version 2, is there anything need to be enabled or configuration??

Hi, i am facing problem in Live Support operator in window 7, i installed it and its running perfectly, but when i recieve a call and show me that there are a call is waitting to be accepted the Live support operator get stuck and disconnected and closed before i take an action.     this problem only in window 7 ...

Hi again, thank you for your reply, about this error started to appear since we installed this application and use it.   

Hi, we are using cute live chat support in our ministry and its working perfectly, but there are only one thing that are give us an error which is in the customer profile the country and the city is showing ERROR in the Field in the Live Support Operator   can you help me solve this problem at least the country field i need it to be ...

When I try to push a url from the Live Support Operator Client it does not display, but it does display in the chat window.  The chat images are also not displaying in Live Support Operator Client, but I am still able to chat. Please help!