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Richscripts

Cute Live Support

Be there when your customers need you.

Give visitors a direct line to your team with Cute Live Support. Self-hosted live chat, visitor tracking and proactive invitations for your ASP.NET website.

Run support on your own server with no per-operator charges. Help customers find answers while keeping the conversation inside your infrastructure.

Download free trial Pricing How does it work?

Cute Live Support
JC

A little help. Right on time.

Jamie is online

Hi! Can you help me find the right product?

Of course. Tell me a little about what you’re building.

Type a message...
Illustrative support conversation. View screenshots →

Own it outright — why pay monthly fees or depend on third parties when your own live help system can run under your own domain with as many representatives as you need?

Top features

  • Unlimited operators and departments

    Create unlimited departments and assign any number of operators to each. Not a hosted solution — you own it.

  • Customizable visitor popup messenger

    Upload your company logo and operator photo; customize the operator greeting and system messages.

  • Real-time visitor monitoring

    See each visitor's IP address, host name, country, browser, pages visited and referrer — insight that sharpens your marketing strategy.

  • Chat transfer

    Transfer calls between operators — from sales to support, or escalate from an operator to a manager.

  • AJAX interface, no page refreshes

    A rich AJAX-based console lets your team work smarter and more efficiently.

  • Offline message delivery

    When you are offline, visitors can click the Live Support graphic and leave a message for your team.

  • Conversation logging

    Chat history is kept and searchable by date range, staff member or customer.

  • Multiple simultaneous chats

    One operator can handle any number of sessions at once, each in its own room tab in the Operator Console.

  • Auto invite / accept visitors

    Proactively pop a timed chat invitation on a specific page — great for engaging visitors who linger.

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