Using Live Support Operator

Logging in

When you initially open the program you will see the screen below:



  • Web service Url: The Url of your website.
  • User name: The operator user name.
  • Password: The operator password.
  • Remember password: Check this box, if you want to save this password for next login.


  • You can set default value of Web service Url by editng LiveSupport.exe.config file.
    <add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>

    Important note about Web service Url
    You must upload your CuteSoft_client folder to this exact location. Otherwise your Live Chat will not function!