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Re: IP NOT MATCH Error presented to website users
IP NOT MATCH Error presented to website users
Last post 12-10-2007, 3:01 AM by
afly
. 2 replies.
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12-07-2007, 4:33 AM
35724
afly
Joined on 11-28-2005
Posts 3
IP NOT MATCH Error presented to website users
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Using version 3, a javascript popup continutally appears stating 'IP NOT MATCH' when a person tries to connect to an operator via the site.
Is this a licensing issue?? we have an IP license
12-07-2007, 10:28 AM
35727
in reply to
35724
cutechat
Joined on 07-22-2004
Posts 2,332
Re: IP NOT MATCH Error presented to website users
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Hi.
That's not the license issue.
The server check the IP of the user.
Maybe the user's network has reseted while chatting.
Do you always get such problem ? or only once ?
Regards , Terry .
12-10-2007, 3:01 AM
35745
in reply to
35727
afly
Joined on 11-28-2005
Posts 3
Re: IP NOT MATCH Error presented to website users
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Seem to occur on one unfortunate testing session Terry, fine after that
Cheers