Hi there

We're getting very high cpu on the server, we want to rule out live support as a possible cause (it's appearing a lot in the iis logs), so we want to temporally disable it, on the server side. How can I do that?

Any advice much appreciated

Cheers

Hi surfo101,

 

You can remove the livesupport button from your site. the livesupport button use the code like below

 

<script src='<%=ResolveUrl("~/CuteSoft_Client/CuteChat/")%>Support-Image-Button.js.aspx'></script>

 <script src='<%=ResolveUrl("~/CuteSoft_Client/CuteChat/")%>Support-Visitor-monitor.js.aspx'></script> 

 

Regards,

 

Ken