Messenger is Inactive

Last post 10-18-2010, 11:55 AM by Eric. 3 replies.
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  •  10-18-2010, 12:55 AM 64461

    Messenger is Inactive

    Hi,
    The Messenger link appearing on the upper right corner shows some error.
    On clicking the messenger, I observe no change in the web page. The messenger is not triggered to start instead I find the same page with status bar showing error.
    Please help to rectify the problem.
  •  10-18-2010, 1:54 AM 64462 in reply to 64461

    Re: Messenger is Inactive

    hi PraveenV123,
     
    Please post all error message here. So we can analyze for you.
     
    Regards,
     
    ken
  •  10-18-2010, 4:52 AM 64465 in reply to 64462

    Re: Messenger is Inactive

    Hi Ken,
     
    The Messenger is not activated in my account. When I click on the upper right link for the Messenger I find no change on the web page instead I can see error displayed on the status bar of the browser.
    Would you please help me to know the cause and the solution for it.
  •  10-18-2010, 11:55 AM 64477 in reply to 64465

    Re: Messenger is Inactive

    Dear PraveenV123,
     
    Please send Messenger access url to [email protected] , we will check it.
     
    Thank you for asking
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