Hi,

The Messenger link appearing on the upper right corner shows some error.

On clicking the messenger, I observe no change in the web page. The messenger is not triggered to start instead I find the same page with status bar showing error.

Please help to rectify the problem.

hi PraveenV123,

 

Please post all error message here. So we can analyze for you.

 

Regards,

 

ken

Hi Ken,

 

The Messenger is not activated in my account. When I click on the upper right link for the Messenger I find no change on the web page instead I can see error displayed on the status bar of the browser.

Would you please help me to know the cause and the solution for it.

Dear PraveenV123,

 

Please send Messenger access url to [email protected] , we will check it.

 

Thank you for asking

[email protected]