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404 Error on unload

Last post 09-25-2006, 1:47 PM by Adam. 6 replies.


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09-19-2006, 10:36 AM 22825

aimackay
Joined on 09-19-2006
Posts 4

404 Error on unload

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Hi there,

I have some custom error handling in place with ASP.Net 2 and have noticed that a series of 404 'File Does Not Exist.' errors are being thrown when the CuteEditor is being unloaded. It appears to be fine when I load my page with the editor on it but when I hide the editor I get the errors.

I am currently catching these errors and ignoring them but this is obviously not a good solution. Do you know why/how this occurs and would it possible to have this issue resolved asap?

Regards

09-19-2006, 11:03 AM 22827 in reply to 22825

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: 404 Error on unload

Reply Quote

aimackay,

By default Cute Editor will use HttpHandler process the image files on the server side. The URL of bold button will be:

http://cutesoft.net/CuteSoft_Client/CuteEditor/Themes/Office2003_BlueTheme/Images/bold.gif.aspx

If you check ""Verify that file exists" is your IIS, you will get 404 'File Does Not Exist.' errors.

To resolve this issue, please set Editor.UseHttpHandlerCacheImages Property to false.

Editor.UseHttpHandlerCacheImages Property

By default Cute Editor will use HttpHandler process the image files on the server side. You can turn this feature off by setting this property to false.

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09-20-2006, 7:59 AM 22847 in reply to 22827

aimackay
Joined on 09-19-2006
Posts 4

Re: 404 Error on unload

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Hi there.

That's great and thanks for the prompt reply! This truly is a great product.

Thanks again.

09-22-2006, 3:13 AM 22952 in reply to 22847

aimackay
Joined on 09-19-2006
Posts 4

Re: 404 Error on unload

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Hi there again.

I'm afraid that I have to inform you that your suggested resolution has not fixed my issue. I am still receiving 404 errors when the page containing the editor is unloaded.

Any other suggestions would be greatly appreciated.

Thanks

09-22-2006, 1:37 PM 22974 in reply to 22952

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: 404 Error on unload

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aimackay,

Is your site online so you can provide a URL?

09-25-2006, 4:36 AM 23021 in reply to 22974

aimackay
Joined on 09-19-2006
Posts 4

Re: 404 Error on unload

Reply Quote

Unfortunately my site is not currently online as development is happening in-house with nothing being shipped out to public URLs until we are ready to go live.

Below is the markup that i'm using for the control (please note that I also tried setting the UseHttpHandlerCacheImages property programmatically at run-time to no avail):

<CE:Editor ID="Editor1" runat="server" UseHttpHandlerCacheImages="False">

<FrameStyle BackColor="White" BorderColor="#DDDDDD" BorderStyle="Solid" BorderWidth="1px"

CssClass="CuteEditorFrame" Height="100%" Width="100%" />

</CE:Editor>

This markup is present and found directly within the .aspx page itself (i also have another page where the editor has the same markup as above but is part of a user control - this page experiences the same issues).

09-25-2006, 1:47 PM 23046 in reply to 23021

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: 404 Error on unload

Reply Quote

aimackay,

Can you check 404 error and find out which file caused the problem?