We have loaded the operator app on a number of client computers. Some are fine, others are encountering errors when starting up. This error occurs when the operator tries to log in. Here is the error detail:
**************
Exception Text **************
System.Reflection.TargetInvocationException:
Exception has been thrown by the target of an invocation. --->
System.IO.FileNotFoundException: Could not load file or assembly
'Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot
find the file specified.
File
name: 'Microsoft.mshtml, Version=7.0.3300.0, Culture=neutral,
PublicKeyToken=b03f5f7f11d50a3a'
at
LiveSupport.HtmlControl.UpdateDocUI()
at
LiveSupport.HtmlControl.set_BackColor(Color
value)
at
LiveSupport.HtmlControl..ctor()
at
LiveSupport.ChannelMsg.InitializeComponent()
at
LiveSupport.ChannelMsg..ctor()
at
LiveSupport.OperatorsForm.InitializeComponent()
at
LiveSupport.OperatorsForm..ctor()
WRN:
Assembly binding logging is turned OFF.
To
enable assembly bind failure logging, set the registry value
[HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to
1.
Note:
There is some performance penalty associated with assembly bind failure
logging.
To
turn this feature off, remove the registry value
[HKLM\Software\Microsoft\Fusion!EnableLog].
--- End of inner exception stack trace
---
at
System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly,
Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandle& ctor,
Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly,
Boolean fillCache)
at System.RuntimeType.CreateInstanceImpl(Boolean publicOnly,
Boolean skipVisibilityChecks, Boolean fillCache)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at LiveSupport.MainForm.ActivateChildForm(Type formType)
at LiveSupport.MainForm.LoadFormContents()
at LiveSupport.MainForm.MainForm_Load(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at System.Windows.Forms.Form.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.WmShowWindow(Message&
m)
at System.Windows.Forms.Control.WndProc(Message&
m)
at System.Windows.Forms.ScrollableControl.WndProc(Message&
m)
at System.Windows.Forms.ContainerControl.WndProc(Message&
m)
at System.Windows.Forms.Form.WmShowWindow(Message&
m)
at System.Windows.Forms.Form.WndProc(Message&
m)
at LiveSupport.MainForm.WndProc(Message&
m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message&
m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message&
m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
**************
Loaded Assemblies **************
mscorlib
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
LiveSupport
Assembly Version:
1.0.0.0
Win32 Version:
1.0.0.0
CodeBase:
file:///C:/Program%20Files/CuteSoft/LiveSupport/LiveSupport.exe
----------------------------------------
System.Windows.Forms
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System.Configuration
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
CuteSoft.Chat.WinClient
Assembly Version:
3.0.0.0
Win32 Version:
1.0.0.0
CodeBase:
file:///C:/Program%20Files/CuteSoft/LiveSupport/CuteSoft.Chat.WinClient.DLL
----------------------------------------
System.Web.Services
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
System.Xml
Assembly Version:
2.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
brq7krkl
Assembly Version:
3.0.0.0
Win32 Version: 2.0.50727.42
(RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
XPCommonControls
Assembly Version:
3.0.2.902
Win32 Version:
3.0.2.902
CodeBase:
file:///C:/Program%20Files/CuteSoft/LiveSupport/XPCommonControls.DLL
----------------------------------------
**************
JIT Debugging **************
To
enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have
the
jitDebugging value set in the
system.windows.forms
section.
The
application must also be compiled with
debugging
enabled.
For
example:
<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>