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IM and search buddy button

Last post 11-23-2006, 7:24 PM by Adam. 16 replies.


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11-20-2006, 12:21 PM 24430

Genevieve
Joined on 11-20-2006
Posts 9

IM and search buddy button

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I am using your cutesoft IM and find that I have to click on the search button twice in order to find and add a buddy to my IM list. Please let me know how we can get around the problem so that we only have to click on the search button once to find and add a buddy.

11-20-2006, 12:44 PM 24433 in reply to 24430

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

Reply Quote

Genevieve,

I can't reproduce this issue here.

Try open your messenger and test this function. For example:

Add me into your contact list.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

11-20-2006, 12:50 PM 24435 in reply to 24433

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Hi Adam,
The problem is that when i open the IM and click on add contact, I have to click on the search button twice in order to have the uder name pop up. I am still having this problem

11-20-2006, 12:51 PM 24436 in reply to 24433

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Hello Adam,
I have added you to my msn list. Are you online?

11-20-2006, 12:55 PM 24437 in reply to 24435

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

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>>I have to click on the search button twice in order to have the uder name pop up

Can you answer my question?

Are you able to reproduce this issue here?

We are not able to reproduce this issue here.

11-20-2006, 12:59 PM 24439 in reply to 24437

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Hello Adam,
I was able to reporduce the issue. I opened our IM and when i searched for you, i had to click ont he search butoon twice

11-20-2006, 1:15 PM 24440 in reply to 24439

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

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What kind of browser are you using?

11-20-2006, 1:18 PM 24441 in reply to 24440

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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I'm using mozilla but have had the same problwm even with IE

11-20-2006, 2:54 PM 24443 in reply to 24441

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

Reply Quote

We don't have problem with IE. We can produce this issue using mozilla.

To fix this issue, please open SearchUser.ascx file.

And remove the following code:

AutoEventWireup="false"

Keep me posted

11-20-2006, 3:07 PM 24444 in reply to 24443

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Thanks Adam but I am still having that problem with IE. I have asked other members of our team to test and they are all facing the same problem. Thanks.

11-20-2006, 3:19 PM 24446 in reply to 24443

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Adam, We tried this and we are still having problems. Please advise

11-20-2006, 3:25 PM 24448 in reply to 24446

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

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I have no idea why you have this problems.

Watch this movie please:

http://cutesoft.net/flash/AddContact.html

11-20-2006, 3:34 PM 24449 in reply to 24448

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Hello Adam,

I dont think you understand the problem we are having. We are able to add a buddy to our IM. The problem is that we have to hit the Search button twice to do this. How do we get around this so that we only hit it once.

Thanks!

11-20-2006, 3:40 PM 24450 in reply to 24449

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

Reply Quote

>>The problem is that we have to hit the Search button twice to do this

Watch this movie please:

http://cutesoft.net/flash/AddContact.html

I only hit the search button Once.

11-23-2006, 11:51 AM 24533 in reply to 24450

Genevieve
Joined on 11-20-2006
Posts 9

Re: IM and search buddy button

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Hello Adam,

I am still having the problem with clicking the serach button twice. I have watched the movie you sent me but am still experiencing the same problem both in Mozilla and IE. Does anyone else seem to run into the same problem?

11-23-2006, 1:31 PM 24534 in reply to 24533

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

Reply Quote

Can you make a movie showing the problem?

11-23-2006, 7:24 PM 24536 in reply to 24449

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: IM and search buddy button

Reply Quote

Genevieve:

Hello Adam,

I dont think you understand the problem we are having. We are able to add a buddy to our IM. The problem is that we have to hit the Search button twice to do this. How do we get around this so that we only hit it once.

Thanks!

Open IM_AddContact.aspx file, change line 42: