I've integrated the CuteChat client with our site and have managed to get it going.  However, when our users update their display name in their member profile (our database), this is not coming through in the chat client.  Instead it uses their previous display name, as this is what is in the User table in cutechat, despite the fact that the GetUserDisplayName in Global.asax returns the current nickname from the user's profile in our database.

 

What is the purpose of the GetUserIdentity function in Global.asax and should we be passing the display name through at this stage?

Why is CuteChat not using the information I provide through GetUserDisplayName?

How can I forcefully sync the user information in the CuteChat tables?

 

 

Also, is there a class reference document for CuteChat?  Lots of talk of being extensible, etc, but no real documentation that I can find?  Or is this limited to people who have purchased the product?  I need to get this working before we can make a purchase... would really appreciate some help here.

 

Cheers

Ren.

To integrate Cute Chat with your member profile, you need to implement the following method:

 

public string GetUserDisplayName(string useruniquename)
{

}

 

Before you get started, you need to understand the 'UniqueName' in CuteChat. In CuteChat, UniqueName means the unique data of your user. Depending on how you implement the user system, in some systems, the best unique data is the user ID; in some system, every user have a unique account name; some systems like MSN, the unique data is the user email. It could be string(username, email), integer(user ID) or GUID.

 

>>However, when our users update their display name in their member profile (our database), this is not coming through in the chat client. 

 

Has the 'UniqueName' changed? Has the logic changed?

No the uniquename hasnt changed... we have userid (just a number) which never changes for a user.  This is the current user.identity.name value.  However, their displayname CAN change, and does change.

 

Function GetUserDisplayName(useruniquename as String) as String

End Function

 

Basically that is what I have for the function.  This DOES return the correct displayName from our membership records.  When the member first uses chat, it shows the correct display name.  Now, if the user goes and changes their profile nickname, and then opens chat again, it doesnt load the latest value, it loads the old value.  It's being cached somewhere. 

 

What is the purpose of ChatApi.SyncContact????  I've tried using this and it does nothing whatsoever, except update the last update time.

I know what you mean now.

 

The data is cached in table CuteChatUser.

 

By this way, Cute Chat doesn't need to call your DB every time when need to get displayName.

 

To fix your issue, please delete the entry in CuteChatUser table whenever the displayName is changed.

I've been manually deleting the user from that table to see what effect it has.  Removing the user from that table, or even manually changing the displayName in that table, has NO effect.  The information is still being cached somewhere... its like the user's displayName is being stored in a session or global variable....

Annnnd, can you update the displayName using the ChatApi? I've had no luck so far.... please provide an example if possible...

Hi,

 

I am having the same issue of Display name. I have integrated cuteChat with our project. When User logs into the application, user account is created in cute chat database. 

 

What I want, Instead of displaying User name , i want to display First + Last name of user by default. When user account is created in cute chat database, i also updated user's display name as first + Last name. It gets updated in database, but the problem is that, when user start chat, It does not displays updated Display name.

 

One more thing, When User changes Display name with API, It changes and displays new display name.

 

Please help me... Its very Urgent for me.

 

thanks in Advance...

 

Regards

Rigel