Support forums - Safari Code Snippets not working....

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Safari Code Snippets not working....

Last post 06-28-2007, 6:06 PM by btran. 48 replies.

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05-29-2007, 3:07 PM 30210 in reply to 30209

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: We require Safari to be fully supported...

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>>Is this latest change included in the latest downloadable release?

Yes.

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06-14-2007, 5:34 PM 30763 in reply to 30210

btran
Joined on 03-04-2005
Posts 65

Re: We require Safari to be fully supported...

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Your latest build reverts back to a broken state for Safari. With the latest build, nothing happens when you click on code snippets on an empty line. It only works when you place the cursor in a line that already has text.

06-26-2007, 2:06 PM 31096 in reply to 30763

btran
Joined on 03-04-2005
Posts 65

Re: We require Safari to be fully supported...

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I see I finally got your attention after waiting 12 days for a response. Too bad it required a deleted post to grab it. Either way, what is the status of this issue?

06-26-2007, 5:52 PM 31101 in reply to 30763

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: We require Safari to be fully supported...

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[email protected]:

Your latest build reverts back to a broken state for Safari. With the latest build, nothing happens when you click on code snippets on an empty line. It only works when you place the cursor in a line that already has text.

Are you able to reproduce this issue in the following example?

http://cutesoft.net/example/general.aspx

If so, please post the steps.

06-27-2007, 7:18 PM 31148 in reply to 31101

btran
Joined on 03-04-2005
Posts 65

Re: We require Safari to be fully supported...

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Doing a code snippet on an empty line after one has just been inserted doesn't work. Using Safari v1.3.2 on Max OSX 10.3.9.

To recreate, do the following:

Empty cache in Safari.
Point Safari to http://cutesoft.net/example/general.aspx
Click on the "new page" button to clear everything out.
Click on the "Email signature" code snippet. The email signature should appear.
Place the mouse cursor at the very top before the email signature and press enter to create a new line.
Click on the "Contact us" code snippet.

At this point, nothing happens and the editor is in a mode where all code snippets do not work. In order for code snippets to work again, one must empty the cache and reload the page.

Are you able to recreate this issue?

06-27-2007, 10:24 PM 31150 in reply to 31148

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: We require Safari to be fully supported...

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Yes.

Please try this example again.

Keep me posted

06-28-2007, 12:32 PM 31168 in reply to 31150

btran
Joined on 03-04-2005
Posts 65

Re: We require Safari to be fully supported...

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Hi Adam, looks like you just fixed it. Is this change included in the current downloadable release?

Also, are there any changes necessary to the format of the code snippets? Do you see anything wrong with how my snippets look like:

<Codes>
 <item text="Student Name">
 <value><![CDATA[{StudentName}]]></value>
 <html>Student Name</html>
 </item>

</Codes>

Regards,

Binh

06-28-2007, 12:47 PM 31169 in reply to 31168

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: We require Safari to be fully supported...

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>>Is this change included in the current downloadable release?

Yes.

<Codes>
 <item text="Student Name">
 <value><![CDATA[{StudentName}]]></value>
 <html>Student Name</html>
 </item>
</Codes>

Should be:

<Codes>
 <item text="Student Name">
 <value>{StudentName}</value>
 <html><![CDATA[{StudentName}]]></html>
 </item>
</Codes>

06-28-2007, 6:06 PM 31172 in reply to 31169

btran
Joined on 03-04-2005
Posts 65

Re: We require Safari to be fully supported...

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Thanks Adam, we switched to your 2nd example and things seem to be working okay now.

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