Hi everyone,

 

  It appears that Adam is always asking us to show him issues in his example editor on the site, then we wait for them to reproduce the issue.  Well - to help make him "see" the issues more clearly - TechSmith has a free (quite cool) cross-platform tool called Jing.  With this tool you can take quick tiny videos/images - which they host for free too - of the issue and I find rapidly speeds up the time to make the support guy on the other end visualize our issue.

 

 

hope this helps

 

D.