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ISP shut us down

Last post 03-17-2008, 11:53 PM by Adam. 2 replies.


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03-17-2008, 2:29 PM 38053

Syrinx
Joined on 12-17-2007
Posts 8

ISP shut us down

Reply Quote

Our ISP shut us down today, saying we had too many HTTP POSTs coming from our office to the live support chat. This coincided with us having a fourth rep install/start up the live support chat client and start it up. Otherwise we'd been running OK since January.

I can provide our chat system URL and access upon request.

Client info: Live support Operator Chat

Version 4.1.0.0

Not sure on server version, I think it's the same or one rev back.

Here is what the ISP sent us, complaining about the chat app below. IP address, url, virtual dir are anonymized (email us for raw log). Note that this traffic below was with only one chat client connected (me), the other 3 are logged off.

What I'd like: Some way to throttle the HTTP requests. I know this would mean a "less responsive" chat app. I could live with that.

Hi,

Your IP is flooding again. I will leave it active for now, so you can

diagnose. Below you will find the logs that point to your issue being a

runaway process in the use of "CuteChat"

Original Client IP Client Agent Authenticated Client Service Server Name

Referring Server Destination Host Name Transport MIME Type Object Source

Source Proxy Destination Proxy Bidirectional Client Host Name Filter

Information Network Interface Raw IP Header Raw Payload GMT Log Time Source

Port Processing Time Bytes Sent Bytes Received Result Code HTTP Status Code

Cache Information Error Information Log Record Type Authentication Server

Log Time Destination IP Destination Port Protocol Action Rule Client IP

Client Username Source Network Destination Network HTTP Method URL

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2d77; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:10 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:10 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50540 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:10 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50540 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:10 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50542 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:10 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50542 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:10 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50543 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:10 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50543 0

1069 985 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:10 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50544 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:10 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:10 PM 50544 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:10 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2d90; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:10 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:10 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2da7; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:11 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:11 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2db8; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:11 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:11 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2dcb; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:12 PM 0 78 933 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:12 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50545 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:12 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50545 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:12 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50546 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:12 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50546 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:12 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50547 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:12 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50547 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:12 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:12 PM 50554 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:12 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2de0; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:12 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:12 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2df5; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:13 PM 0 93 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:13 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2e13; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:13 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:13 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2e21; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:14 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:14 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50554 2000

1069 1181 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:14 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50556 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:14 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50556 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:14 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50557 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:14 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50557 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:14 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50558 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:14 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50558 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:14 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:14 PM 50559 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:14 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2e38; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:14 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:14 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2e59; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:15 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:15 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2e79; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:15 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:15 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50559 2000

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:16 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50560 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:16 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50560 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:16 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50561 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:16 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50561 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:16 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50562 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:16 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50562 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:16 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:16 PM 50566 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:16 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2e92; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:16 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:16 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2ea9; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:16 PM 0 78 761 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:16 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2ec6; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:17 PM 0 62 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:17 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2ee3; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:17 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:17 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50566 2000

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:18 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50567 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:18 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50567 0

1069 1009 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:18 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50568 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:18 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50568 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:18 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50569 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:18 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50569 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:18 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:18 PM 50570 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:18 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2f04; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:18 PM 0 62 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:18 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2f23; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:18 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:18 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2f4b; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:19 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:19 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2f70; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:19 PM 0 110 737 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:19 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50570 2000

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:20 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50571 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:20 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50571 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:20 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50572 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:20 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50572 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:20 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50573 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:20 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:20 PM 50573 0

1069 985 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:20 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2f86; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:20 PM 0 79 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:20 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2fa2; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:20 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:20 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2fc1; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:21 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:21 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2fd2; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:22 PM 0 93 933 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:22 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50574 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:22 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50574 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:22 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50575 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:22 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50575 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:22 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50576 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:22 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50576 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:22 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50577 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:22 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:22 PM 50577 0

1069 1181 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:22 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2fe0; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:22 PM 0 94 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:22 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2fec; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:23 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:23 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b2fff; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:23 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:23 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3009; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:24 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:24 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50578 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:24 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50578 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:24 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50579 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:24 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50579 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:24 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50580 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:24 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50580 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:24 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50581 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:24 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:24 PM 50581 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:24 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3013; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:24 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:24 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b301e; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:25 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:25 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3027; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:25 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:25 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b303f; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:26 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:26 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50582 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:26 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50582 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:26 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50583 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:26 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50583 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:26 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50584 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:26 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50584 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:26 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:26 PM 50585 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:26 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b305c; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:26 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:26 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3084; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:27 PM 0 94 761 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:27 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b30a8; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:27 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:27 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b30ca; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:28 PM 0 79 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:28 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50585 2000

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:28 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50586 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:28 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50586 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:28 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50587 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:28 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50587 0

1069 1009 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:28 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50588 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:28 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50588 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:28 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:28 PM 50589 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:28 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b30e4; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:28 PM 0 79 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:28 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3103; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:29 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:29 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b311f; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:29 PM 0 93 737 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:29 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50589 2000

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:30 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50590 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:30 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50590 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:30 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50591 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:30 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50591 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:30 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50592 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:30 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50592 0

1069 985 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:30 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:30 PM 50593 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:30 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3136; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:30 PM 0 93 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:30 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3140; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:30 PM 0 93 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:30 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3151; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:31 PM 0 94 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:31 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3161; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:31 PM 0 109 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:31 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50593 2000

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:32 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50594 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:32 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50594 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:32 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50596 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:32 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50596 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:32 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50597 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:32 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50597 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:32 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:32 PM 50598 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:32 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b317d; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:32 PM 0 94 933 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:32 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3191; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:32 PM 0 79 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:32 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b31a9; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:33 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:33 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b31b8; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:33 PM 0 62 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:33 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50598 2000

1069 1181 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:34 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50600 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:34 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50600 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:34 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50601 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:34 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50601 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:34 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50605 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:34 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50605 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:34 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:34 PM 50606 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:34 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b31db; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:34 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:34 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b31f7; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:34 PM 0 93 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:34 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b320c; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:35 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:35 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3222; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:35 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:35 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50606 2000

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:36 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50607 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:36 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50607 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:36 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50608 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:36 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50608 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:36 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50609 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:36 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:36 PM 50609 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:36 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3234; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:36 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:36 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b324d; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:36 PM 0 79 761 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:36 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3265; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:37 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:37 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3275; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:37 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:37 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50610 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:38 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50610 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:38 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50611 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:38 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50611 0

1069 1009 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:38 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50612 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:38 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50612 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:38 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50613 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:38 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:38 PM 50613 0 977

716 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008 1:12:38

PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External Local

Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3289; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:38 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:38 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b329c; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:38 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:38 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b32af; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:39 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:39 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b32c5; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:40 PM 0 78 737 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:40 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50614 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:40 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50614 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:40 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50616 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:40 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50616 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:40 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50617 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:40 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50617 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:40 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50618 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:40 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:40 PM 50618 0

1017 985 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:40 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b32d9; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:40 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:40 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b32ec; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:41 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:41 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3305; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:41 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:41 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b3320; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:42 PM 0 62 933 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:42 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50619 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:42 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50619 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:42 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50620 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:42 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50620 0

1069 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:42 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50621 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:42 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50621 0

1017 756 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:42 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50622 0 0 0

0x0 ERROR_SUCCESS 0x0 0x0 Firewall - 3/17/2008 1:12:42 PM 24.199.232.10 80

HTTP Initiated Connection ouroffice.ip.address.here External Local Host - -

ouroffice.ip.address.here NEWISA - TCP - - 3/17/2008 6:12:42 PM 50622 0

1069 1181 0x80074e20 FWX_E_GRACEFUL_SHUTDOWN 0x0 0x0 Firewall - 3/17/2008

1:12:42 PM 24.199.232.10 80 HTTP Closed Connection ouroffice.ip.address.here External

Local Host - -

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b333b; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:42 PM 0 63 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:42 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

0.0.0.0 LiveSupportClient Yes Reverse Proxy NEWISA www.ourwebsite.com TCP

Internet - - - Req ID: 0b3b335d; Compression: client=No, server=No,

compress rate=0% decompress rate=0% - - - 3/17/2008 6:12:43 PM 0 78 508 697

200 0x61040000 0x600 Web Proxy Filter 3/17/2008 1:12:43 PM INTERNAL WEB

SERVER IP 80 http Allowed Connection HTTP for .10 Web17 12.14

ouroffice.ip.address.here anonymous External POST

http://www.ourwebsite.com/ourlivechat/CuteSoft_Client/CuteChat/ChatAjax.ashx

Thank you,

03-17-2008, 2:33 PM 38054 in reply to 38053

Syrinx
Joined on 12-17-2007
Posts 8

Re: ISP shut us down

Reply Quote

Looking at my log above, for example, I see nine requests in the one second of 6:12:12 (I think they're using GMT/no DST timestamps).

03-17-2008, 11:53 PM 38062 in reply to 38054

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: ISP shut us down

Reply Quote

Syrinx,

Please follow the steps below:

1. Open CuteSoft_Client\CuteChat\LoadSettings.aspx and change

var Chat_Sync_Timeout=200;//sync 5 times per second.

to:

var Chat_Sync_Timeout=1000;//sync 1 time per second.

2. Open CuteSoft_Client\CuteChat\Support-Visitor-monitor.js.aspx

and change var theinterval=10000;//10s

to:

var theinterval=30000;//30s

Hope it helps.

Keep me posted

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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx