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Upload Dialog box is not opening in IE7

Last post 11-01-2008, 11:55 AM by Adam. 23 replies.

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10-23-2008, 12:59 PM 45064

dgilgallon
Joined on 08-25-2008
Posts 23

Upload Dialog box is not opening in IE7

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Hello:

With the new version of the AjaxUploader DLL, we are experiencing some new errors.

1. The clicking of the main upload button causes an automatic post back. However, we resolve this with the CausesValidation set to false.

2. Using the CausesValidation = false causes the upload button not to open the dialog box when clicked. This only happens in IE7. All other browsers work fine.

Regards,

Dennis Gilgallon

Filed under: CausesValidation, Upload Dialog Box, IE7

10-26-2008, 2:37 AM 45104 in reply to 45064

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Upload Dialog box is not opening in IE7

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Hi Dennis,

I set CausesValidation = false ,and I can not reproduce this issue,can you post your code here?

Regards,

Ken

10-27-2008, 11:14 AM 45110 in reply to 45104

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Ken:

thanks. I think this is an isolated issue with my IE 7. It may have been a patch I installed as other web sites are functioning the same way.

Regards,

Dennis Gilgallon

10-27-2008, 3:11 PM 45123 in reply to 45104

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Ken:

We have isolated this issue. We have performed a few tests to confirm this. We believe the error is coming from Flash 10.a plugin for IE.

In your control, there is a setting for Upload type. This is by default set to Auto. I am assuming that this does a check for the plugins. If the plugin is found, it uses Flash or Silverlight. If it is not, IFrame is used.

This is how we tested.

1. Determined which machines were seeing this error.

2. Checked all machines to see if they has Shockwave/Flash installed and enabled on IE7

3. Matched that machines without the plugin or diabled plugin were working properly while those that had it installed and enabled were not working.

4. We disabled the plugin on all machines and tested the button. The button works fine at this point.

5. Further, we tested the UploadType by changing this from Auto to IFrame. We then tested the site with all computers (both with and without the plugin enabled) and the button works fine.

Note: We did not specifically test setting the UploadType to Flash or Silverlight.

Can you let us know when a fix is set for this.

Regards,

Dennis Gilgallon

10-28-2008, 2:44 AM 45133 in reply to 45123

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Upload Dialog box is not opening in IE7

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Hi dgilgallon,

please tell me the name which plugin you used.

Ken

10-28-2008, 9:49 AM 45151 in reply to 45133

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Ken:

Adobe Shockwave Flash 10.a

Regards,

Dennis Gilgallon

10-29-2008, 12:25 AM 45166 in reply to 45151

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Upload Dialog box is not opening in IE7

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Dennis,

Please check this example:

http://ajaxuploader.com/Demo/select-multiple-files-upload.aspx

If you cannot reproduce this issue in this example, please create an example aspx page showing the problems and send it to us.

[email protected] or [email protected] or [email protected]

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10-29-2008, 9:01 AM 45182 in reply to 45166

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Adam:

I am unable to produce the error on your demo. Is your demo running the 1.1 .Net foundation? I suspect that it is running 2.0 or higher. Our demo is running the 1.1 .Net foundation

http://www.dev.cityfeet.com/Advertise/ListingPostProcess.aspx?PartnerPath=&MembershipId=1&ListingCategoryId=1&GeoLocationId=653&ListingPriceId=1R1&PageFunction=add

This could be the problem

We currently have the uploadtype set specifically to IFRAME to avoid the error. However I will swicth this back to AUTO.

In addition, when uploading larger images (1000K + ) we get a javascript error about Task is not defined. This is something that is in the back end of the code that we can not access. I believe this is in the validation code.

Regards,

Dennis Gilgallon

10-30-2008, 9:27 AM 45202 in reply to 45182

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Upload Dialog box is not opening in IE7

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Dennis Gilgallon,

We have found that the validation would generate script for the button's javascript onclick function.

And that function would cause the page postback.

So please try to use this code :

Regards,

Terry

10-30-2008, 10:38 AM 45207 in reply to 45202

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Terry:

Do I need to download the DLL again from you? The ValidationGroup does not seem to be part of the InsertButton (atleast not in the intellisense)

Regards,

Dennis Gilgallon

10-30-2008, 10:45 AM 45208 in reply to 45207

zmanvortex
Joined on 10-30-2008
Posts 1

Re: Upload Dialog box is not opening in IE7

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Hello, my fileuploader worked fine up until I performed the upgrade that flash player requested this morning. I have to set all of my fileuploader controls to IFrame to get a dialog box to open.

10-30-2008, 10:55 AM 45209 in reply to 45208

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Perhaps now they may agree that there is an issue with the new flash player and their control.

10-30-2008, 11:36 AM 45211 in reply to 45209

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Upload Dialog box is not opening in IE7

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dgilgallon,

Do you have the same problem with the following example:

http://ajaxuploader.com/Demo/select-multiple-files-upload.aspx

I am using the latest version of Flash 10.

Keep me posted

10-30-2008, 12:16 PM 45214 in reply to 45207

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Upload Dialog box is not opening in IE7

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Dennis,

You need not download it again. But we recommand you download it.

The Uploader.Button is an instance of class System.Web.UI.WebControls.Button.

If you are using ASP.NET2.0, you should use the ValidationGroup property : http://msdn.microsoft.com/en-us/library/system.web.ui.webcontrols.button.validationgroup(VS.80).aspx

Regards,

Terry

10-30-2008, 12:17 PM 45215 in reply to 45208

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Upload Dialog box is not opening in IE7

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Hi,

Please download the control again.

We have fix the flash player 10 issue recently.

Regards,

Terry

10-30-2008, 1:05 PM 45218 in reply to 45215

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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Great. That seems to have resolved the issue (so far). We are still getting the error with the MaxFileKb=1024.

Regards,

Dennis Gilgallon

10-30-2008, 1:08 PM 45219 in reply to 45218

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Upload Dialog box is not opening in IE7

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This issue is also be fixed. Please download the control again.

10-30-2008, 1:14 PM 45221 in reply to 45215

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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I downloaded the latestversion. Now I am getting an "unknown condition clicking the button. please refresh this age and try again"

10-30-2008, 1:30 PM 45224 in reply to 45221

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Upload Dialog box is not opening in IE7

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Can you reproduce this issue in our online demo? Can you tell me how to reproduce this issue?

10-30-2008, 2:24 PM 45227 in reply to 45224

dgilgallon
Joined on 08-25-2008
Posts 23

Re: Upload Dialog box is not opening in IE7

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This error is being displayed in a javascript alert box with the exact message as described above. I am getting this when I click on the button to select the image to upload. It does not happen on your demo. Are yo running 2.0 or 1.1 .net framework? We are running 1.1 framework.

I guesss you only need to look through your code to find the alert box that displays the wording above.

I hope this helps you find the

Regards,

Dennis Gilgallon

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