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getting an error for 5MB+ files after upgrade to 2.0

Last post 12-11-2008, 10:06 PM by cutechat. 7 replies.


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12-10-2008, 9:28 AM 46749

bobcobb
Joined on 12-09-2008
Posts 6

getting an error for 5MB+ files after upgrade to 2.0

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When upload files over a few MBs i get this client side Javascript alert error and the file doesn't upload:

"Unable to find the uploaded file in directory: C:\Inetpub\testsite\root\UploaderTemp"

I only get this error when using the 2.0 version, not 1.0

any clue?????

12-10-2008, 1:16 PM 46778 in reply to 46749

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: getting an error for 5MB+ files after upgrade to 2.0

Reply Quote

Are you using IIS 7.0?

Do you mean you don't have this issue with AJAX Uploader 1.0?

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12-10-2008, 1:34 PM 46781 in reply to 46778

bobcobb
Joined on 12-09-2008
Posts 6

Re: getting an error for 5MB+ files after upgrade to 2.0

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I'm using IIS 6.0

And you are correct, i DO NOT have this issue with 1.0

12-10-2008, 2:09 PM 46784 in reply to 46781

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: getting an error for 5MB+ files after upgrade to 2.0

Reply Quote

Are you able to reproduce this issue in the following example?

Selecting multiple files for upload

Ajax Uploader 2.0 allows you to select multiple files and upload multiple files at once.

Are you able to reproduce this issue with the examples included in the download package?

12-10-2008, 2:18 PM 46785 in reply to 46784

bobcobb
Joined on 12-09-2008
Posts 6

Re: getting an error for 5MB+ files after upgrade to 2.0

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Yes, I am able to reproduce the issue with one of your examples. I installed the simple-upload.aspx page on my web server and received the same error when uploading a file that was 5.6 MB

12-10-2008, 3:24 PM 46786 in reply to 46785

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: getting an error for 5MB+ files after upgrade to 2.0

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Is your site online so you can provide an online demo showing the problems?

If possible, we need FTP access to check this issue.

[email protected]

12-11-2008, 1:02 PM 46825 in reply to 46786

bobcobb
Joined on 12-09-2008
Posts 6

Re: getting an error for 5MB+ files after upgrade to 2.0

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Ok, i think i figured out the problem. I had the upload page in a subfolder. In that same subfolder was a web.config file with this setting -- <httpRuntime executionTimeout="240" maxRequestLength="150000" />

But in the root directory, that setting is not in the main web.config. I'm not sure why it didn't matter with the 1.0 dll, but apparently it does with the 2.0 dll, because once i added the <httpRuntime... entry to the main web.config, i don't get the error anymore.

Does that make sense?

12-11-2008, 10:06 PM 46843 in reply to 46825

cutechat
Joined on 07-22-2004
Posts 2,332

Re: getting an error for 5MB+ files after upgrade to 2.0

Reply Quote

Hi,

It's great that you have found a solution to fix it.

AjaxUploader adds the Flash/Silverlight support to let upload be more powerful.

In your case , I think because there must be a server error , and the the client can't catch the error in Flash mode.

So you can specify UploadType="IFrame" and try again.

Regards,

Terry