I was using CuteChat 4 with Community Server 2007.1 and it was working great.

 

We then upgraded to Community Server 2008.5 SP2 and decided to upgrade to CuteChat5.  I followed the instructions, even though they were still the same instructions for CS 2007 (with the title changed to read 2008).

 

I ran the upgrade SQL script.  Now when I go to my forums, I don't get any coffee cup or link to the appropriate chat rooms that I used to.  I also noticed that when I create new forums in CS, there is not a chat room created within CuteChat to match the forum, like it used to do.

 

Next, when I actually go to the chat.aspx page, I don't get a list of the chat rooms.  The only chat rooms are the rooms I create through the Chat Admin.

 

I am curious if this has been addressed, or if you are planning on addressing this in the future.  I followed the steps given on your site and in the file I downloaded from your site the best I could.  The directions had me placing files in the default folder, which CS doesn't use anymore, and recommends deleting.  They now use the hawii theme.  I did notice the hawii folder in the CuteChat download, so I mimiced that by moving the appropriate files to CS 2008.5.

 

The long and short of it is, I need some help in getting this working for my customer.  I was told by Joyce (the support person) that it would work fine with CS 2008.5 SP2 , (I asked specifically, because the directions from your site were confusing and I wanted to make sure all would go good during an install.)  Your documentation and website claims at least that it will work with CS 2008.

 

Thank you in advance for your time.  I look forward to a response soon,

 

Michael Silva

CRISTA

 

Has anyone gotten CuteChat 5 to work with CS 2008.5 SP2?

 

I haven't gotten any answers from CuteSoft yet.

Hi cristaministries,

 

we investigating this issue, and will get back to you as soon as possible.

 

Regards,

 

ken

Hi gulllife,

 

Please set up ftp access for me and send me the administrator info of your site to [email protected]. I will I will integrate it for you.

 

Regards,

 

Ken

Hi gulllife,

 

I have not received your mail. Can you send it to [email protected] and [email protected] again?

 

Regards,

 

ken

Cyclingtr web developer

Hi hndmrkc,

 

Ken did not receive your email, can you forward it again and cc to [email protected]? If you want to work together, please come to our live support. You will can share your desktop and work on this issue.

 

Regards,

Eric

Hi hndmrkc,

 

Ken did not receive your email, can you forward it again and cc to [email protected]? If you want to work together, please come to our live support. You will can share your desktop and work on this issue.

 

How to request live support?

Please visit http://CuteSoft.net, click on the big blue button on top that reads "online". We are here Monday - Friday between 9:30am and 17:30pm Eastern Standard Time.

 

Regards,

Eric

Hi Mr.Eric,

 

Ok. I will get in touch  with msn ASAP. I wrote same sentences to Mr.Ken in my mail  at this forum above.

 

Thanks for your attention.

 

Regards,

 

Hande.

Hi Mr.Kenneth and Mr.Eric,

 

Can I get your msn username for adding u into cute chat web messenger?

 

Regards.

 

Hande.

Hi hndmrkc,

 

I still waitting your ftp and the community server site administrator information. Please send it to [email protected].

 

I will integrate cuteChat and messenger for you after receive the information.

 

Regards,

 

ken

Hi Ken,

 

I guess that u were waiting but i could not have a chance to get in touch with you. If you can tell me the ways of integration and we have a possibility to integrate it together, it will be better. But if it is not possible, I will talk our manager and can give you a ftp password.

 

I am looking forward your reply ASAP.

 

Regards.

 

Hande.

Hi hndmrkc,

 

I will wait for you ftp information. I will integrate for you as soon as possible when I receive it.

 

If for security reasons you can not provide the sql server connection information, please execute the SQL files: SQLScripts\cutechat5.sql against your database first and do a back up of your dnn site.

 

Please send the information to [email protected]

 

Regards,

 

ken

 

 

Dear Ken;
Thank you so much what have you done for us. it is working now.
Hande sent an e-mail about some questions and as being a custumer of Cutesoft net.  Could you replay please. I' ll be glad.

Thanks again.
Kind regards.
Hakan