Memory problem on Mac safari/firefox

Last post 06-25-2009, 6:35 AM by johnd. 4 replies.
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  •  06-23-2009, 5:22 AM 53382

    Memory problem on Mac safari/firefox

    When I try to upload a large file on a Mac (Firefox or Safari) it seems like the flash cache the entire file (around 800 Mb). 
     If the client computer is low on RAM it makes it impossible to use while uploading a larger file, since all available memory is consumed by the upload and not released until the browser is closed.
     
    I also run into timeout problems when i have code that should be executed after the upload is complete, cause the client is simply too low on memory to complete the requests.
     
    Is there any way of avoiding this and still keeping the multiple file select, like setting the allowed cache for the flash/uploader?
    I've tried to set the caching on my page to none, but it has no effect.
     
    I have the same problem when I run your examples of uploading large files on your Demo page. ( Tried both with and without ajax enabled)
    Also tried on several different Macs.
     
     Everything works fine on PC, no memory spikes.
  •  06-23-2009, 10:44 AM 53400 in reply to 53382

    Re: Memory problem on Mac safari/firefox

    johnd,
     
    I think this problem is caused by Flash's bug in Mac.
     
    We will investigate more on this issue and will get back to you as soon as possible.

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  •  06-24-2009, 1:01 AM 53441 in reply to 53400

    Re: Memory problem on Mac safari/firefox

    Forgot to mention that i have tested it on quite new Macs, unfortunately i dont have the exact versions of the software available right now  but i think  i should be the latest versions, Flash is most likely version 10.
    Please let me know if you need more details.  
  •  06-24-2009, 2:21 AM 53445 in reply to 53441

    Re: Memory problem on Mac safari/firefox

    Hi,
     
    We have confirmed that is an Adobe Flash Player issue.
     
    Include v9 and v10.
     
    If you want the Mac users upload very large file,
     
    I think you can specify the UploadType to IFrame .
     
    if(Context.Request.UserAgent.IndexOf("Mac")!=-1)
    {
        Uploader1.UploadType=CuteWebUI.UploadType.IFrame;
    }
     
    Regards,
    Terry
     
  •  06-25-2009, 6:35 AM 53503 in reply to 53445

    Re: Memory problem on Mac safari/firefox

    Thank you, I will try that then.
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