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Silverlight layer shifted

Last post 04-26-2010, 10:49 PM by cutechat. 7 replies.


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02-17-2010, 2:42 AM 58750

ErlendSB
Joined on 01-06-2009
Posts 7

Silverlight layer shifted

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Hi,

Some of our customers are reporting that they cannot click the upload button. But when clicking somewhere around it, the filebrowser appears.

I'm unable to reproduce this, but hoped you knew of a solution to this anyhow.

It seems like an invisible layer is acting as the "button", but it is not positioned exactly over the upload button.

Regards,

Erlend

02-17-2010, 12:50 PM 58761 in reply to 58750

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Silverlight layer shifted

Reply Quote

ErlendSB:

Hi,

Some of our customers are reporting that they cannot click the upload button. But when clicking somewhere around it, the filebrowser appears.

I'm unable to reproduce this, but hoped you knew of a solution to this anyhow.

It seems like an invisible layer is acting as the "button", but it is not positioned exactly over the upload button.

Regards,

Erlend

Are they using firefox 3.6? If so, please make sure you are using the latest build.

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02-18-2010, 2:06 AM 58774 in reply to 58761

ErlendSB
Joined on 01-06-2009
Posts 7

Re: Silverlight layer shifted

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Thanks for your reply,

We are using build 20100202, which I believe is the latest version.

The users reporting this problem are using firefox 3.6 with silverlight installed. (same problem in 3.5.7)

Browser cache has been cleared, so there should be no problem with our stylesheet.

I need to find out what differs between mine and our customers setup, which seems be be exactly the same.

If you have any ideas I'd appreciate to hear them.

Thanks anyway.

-Erlend

02-19-2010, 12:02 AM 58826 in reply to 58750

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Silverlight layer shifted

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Erlend ,

Are your application use <IFRAME> to show the uploader page ?

Do you have online page so we can test it ?

If you want to reproduce that problem,

You can find a big screen , for example , 1680x1050

Regards,
Terry

04-26-2010, 10:08 AM 60405 in reply to 58826

rabelanger
Joined on 11-25-2009
Posts 8

Re: Silverlight layer shifted

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Im using the uploader in a <IFRAME> (not hidden tho, directly interacting with it), in firefox (3.6.3) and silverlight 3 >, I get a message saying I need to install silverlight. I have the latest build (3.0 20100414).

Filed under: silverlight firefox

04-26-2010, 4:44 PM 60418 in reply to 60405

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Silverlight layer shifted

Reply Quote

Rafael,

Please check the following example: http://ajaxuploader.com/iframe.htm

Which version of silverlight are you using?

04-26-2010, 10:49 PM 60431 in reply to 60405

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Silverlight layer shifted

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Did you get this ?

"Please install Silverlight 2 or higher version before uploading a file."

Please make sure the UploadType property is Auto (not Silverlight)

Regards,
Terry