Hello,

 

I had impleted this cute live support API in my one site. In site it is working properly with online and offline images.

But when i am trying to do login from agent panel with my credentials it is generating some errors randomly with different error codes.

 

Please have a look for screen shot  below.

 

 

Waiting for positive reply,

Thanks.

http://speedtest.net/ , this is an internet speed test site, can you use it to test your server internet connection quantity? ASP.NET is a multiple threads environment , It will use all CPUs when it do not use web garden. If your server is multiple-processor, please double check whether you set it to 1, load-balancing have different installation steps(http://cutesoft.net/live-support/Developer-Guide/scr/Load-Balancing.htm  ) Please set your work processor to 1

 

     

 

2. If you are using IIS6

Hi Eric,

 

Thanks for reply.

 

We had already did the same settings for IIS7 which you had mentioned here. But still we are facing same error but the error code is now _105.

 

Could you please help me out for the same?

 

Thanks & waiting for your reply.

 

Hi alay,

 

When you get the disconnect problem, you will get the number of the connection. As you descripted, the _104, _106 .. etc.

Please try connect the server again and again, you will get the number again and again.

If you get increased number list, for example _104,_106,_111,_115... that means network is not fast enough for the big traffic, and server may close the expired connection.

If you the number do not always increase, for example _104,_106,_103,_105,_102... that means the server is rested by an unknown reason.

 

Regards,

 

ken