I would like to ask about questions of licencse, royalty rights and purchase

Last post 10-06-2010, 3:05 PM by Karen. 1 replies.
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  •  10-06-2010, 5:29 AM 64338

    I would like to ask about questions of licencse, royalty rights and purchase

    Dear supplier,
     
    I work for a software company, we provides intranet solutions for customers in Vietnam. Via internet, we have know your solutions and we would like to integrate Cute Chat into your intranet solution and distribute our intranet solution integrated with Cute Chat to customers.
     
    Read information about licenses, we think that  redistribution license is our best choice. I would like to ask you about purchase procedure, contract, royalty rights, and new version upgrade
     
    1.  After I have paid, do I have receive a purchase invoice or any information to confirm that we purchased your product.
    2. I could change for example add, remove some functions or change some images and change language or not?
    3. How much do I have to pay for new version upgrade?
     
    Thanks in advance!
     
     
     
  •  10-06-2010, 3:05 PM 64345 in reply to 64338

    Re: I would like to ask about questions of licencse, royalty rights and purchase

    Hi there,
     
    1. Yes, we provide pdf invoice upon request. Your order info will also be marked into the license file as watermark and whenever we read the file, we can tell right away who and when this license was purchased.
     
    2. Yes our license allows customization and rebranding, ie add/remove adds, change of images, create/modify language files. As long as we are not required to perform the customization for you, rebranding is free of charge.
     
    3. Minor version upgrades are free of charge. We release 1 major every 2-3 years. The current v5 was release last year. We don't have a plan for major upgrade for 2011 yet. Things are still floating in the air and dust will settle towards mid-2011. Major version upgrade cost for Redistribution license is definitely much less than buying a new license. For example v1-v4 license owners upgrade to v5 is $1299 vs buying new $1999. There is NO obligation to upgrade though. Your official license file sure works permanetly forever.
     
    Thanks for asking
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