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Image Gallery (too many File)

Last post 02-22-2011, 2:01 AM by Kenneth. 21 replies.
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  •  12-16-2010, 4:08 AM 65379

    Image Gallery (too many File)

    Reply Quote
    Dear Admin,
     
    I have purchased cuteeditor, after a long run, we find that the query time of loading up the insert image, and opening the folder, it takes a very long time to run (> 10 mins) which is really not tolerable.
    Are there any fix on that? 
     
    Basic Info: 
    1. total 6.6GB (thousand of files)
    2. version 6.4
     
    If this cannot be fixed, I am hoping for refund of my cuteeditor license.
     
    Regards,
    heeae

  •  12-16-2010, 10:03 AM 65385 in reply to 65379

    Re: Image Gallery (too many File)

    Reply Quote
    Dear heeae,
     
    Please send CuteEditor access url to [email protected] , we will investigate this issue.
     
    Thank you for your business

  •  12-16-2010, 7:44 PM 65390 in reply to 65385

    Re: Image Gallery (too many File)

    Reply Quote
    As this is related to a launched production website with secured access, I cannot provide that information to you

  •  12-16-2010, 7:58 PM 65392 in reply to 65385

    Re: Image Gallery (too many File)

    Reply Quote
    I have tried to find my old account and forgotten to re log-in
     
    As the website is secured directory, I cannot provide the link for you to send
     
    but I can provide the current statistics
    162, 343 files
    102 folders
    6.61 GB
     
    As I found that the cuteeditor are calculating total size used in the directory in the insert image.
    That must be the main cause. Please provide the method to remove that features.

  •  12-17-2010, 1:00 AM 65398 in reply to 65392

    Re: Image Gallery (too many File)

    Reply Quote
    Hi heeae,
     

    How to Limit Image Upload Folder Size

    http://www.cutesoft.net/developer+guide/scr/Limit-image-upload-folder-size.htm
     
    Regards,
     
    ken

  •  12-17-2010, 3:05 AM 65411 in reply to 65398

    Re: Image Gallery (too many File)

    Reply Quote
    Kenneth:
    Hi heeae,
     

    How to Limit Image Upload Folder Size

    http://www.cutesoft.net/developer+guide/scr/Limit-image-upload-folder-size.htm
     
    Regards,
     
    ken
    Dear Ken, 
     
    I am not asking for a way to limit the file upload, but to FIX 10 minute waiting time.
     
    Regards,
    heeae
     

  •  12-17-2010, 3:19 AM 65417 in reply to 65411

    Re: Image Gallery (too many File)

    Reply Quote
    Hi heeae,
     
    As I found that the cuteeditor are calculating total size used in the directory in the insert image.
    That must be the main cause. Please provide the method to remove that features. 
     
    The link I provided shows you how to change the size limit of the store folder. Just need to set a large value, so do not need to care about the total size issue anymore.
     
    Regards,
     
    Ken 

  •  12-17-2010, 3:23 AM 65418 in reply to 65417

    Re: Image Gallery (too many File)

    Reply Quote
    Kenneth:
    Hi heeae,
     
    As I found that the cuteeditor are calculating total size used in the directory in the insert image.
    That must be the main cause. Please provide the method to remove that features. 
     
    The link I provided shows you how to change the size limit of the store folder. Just need to set a large value, so do not need to care about the total size issue anymore.
     
    Regards,
     
    Ken 
     
    Dear Ken,
     
    I have already changed to 30GB already, but the problem is cuteeditor try to calculate the all files size under that folder, in order to  test the file limit exceed or not. Enlarging the limit wont help the problem.
     
    Regards,
    heeae

  •  12-17-2010, 8:48 AM 65422 in reply to 65418

    Re: Image Gallery (too many File)

    Reply Quote
    Dear heeae,
     
    If you comment those lines of file size calculation, does it resolve your issue?
     
    Thank you for your business

  •  12-18-2010, 5:24 AM 65437 in reply to 65422

    Re: Image Gallery (too many File)

    Reply Quote
    Eric:
    Dear heeae,
     
    If you comment those lines of file size calculation, does it resolve your issue?
     
    Thank you for your business
     
    Dear Eric,
     
    How can I comment those lines? I am not purchasing the full source license. 
     
    Regards,
    heeae

  •  12-20-2010, 5:52 PM 65472 in reply to 65437

    Re: Image Gallery (too many File)

    Reply Quote
    Are there any solutions ?

  •  12-20-2010, 8:13 PM 65475 in reply to 65472

    Re: Image Gallery (too many File)

    Reply Quote
    Hi heeae,
     
    We will improve this issue in next patch, sorry for you inconvenience.
     
    Regards,
     
    ken

  •  12-20-2010, 9:07 PM 65478 in reply to 65475

    Re: Image Gallery (too many File)

    Reply Quote
    Dear Kenneth,
     
    Can you post me a email to cscheeae [at] gmail.com if there is a patch to fix this problem. Please?
     
    Regards,
    heeae

  •  12-21-2010, 7:45 PM 65490 in reply to 65478

    Re: Image Gallery (too many File)

    Reply Quote
    Hi heeae,
     
    Sure, we will notifications you via e-mail after updated.
     
    Regards,
     
    Ken

  •  12-22-2010, 6:34 PM 65506 in reply to 65490

    Re: Image Gallery (too many File)

    Reply Quote
    I also noticed this issue in our application
    It would be good if you can have a paging function there

  •  01-25-2011, 10:30 PM 65883 in reply to 65475

    Re: Image Gallery (too many File)

    Reply Quote
    Are there any fix yet ?
    It is already 1 month
     
    heeae

  •  02-04-2011, 1:18 PM 66069 in reply to 65883

    Re: Image Gallery (too many File)

    Reply Quote
    heeae:
    Are there any fix yet ?
    It is already 1 month
     
    heeae
     
    Heeare,
     
    Here is a solution.
     
    Please open CuteSoft_Client\CuteEditor\Dialogs\InsertImage.aspx and find the following code:
     
    protected int GetUsedPercent()
     {
    ...   
     }
     
    Change it to
     
    protected int GetUsedPercent()
     {
    return 1;
    }
     
    Keep me posted

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    Live Support: http://cutesoft.net/live-support/default.aspx

  •  02-15-2011, 11:08 PM 66239 in reply to 65506

    Re: Image Gallery (too many File)

    Reply Quote
    is the problem fix in version 6.6?

  •  02-16-2011, 10:22 PM 66270 in reply to 66239

    Re: Image Gallery (too many File)

    Reply Quote
    I did try to change the GetUsedPercent() function but the problem is still there. Please advice asap.

  •  02-20-2011, 8:58 PM 66317 in reply to 66270

    Re: Image Gallery (too many File)

    Reply Quote
    any follow up?
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