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Performance issue on Insert Image button

Last post 12-06-2011, 10:50 AM by Kenneth. 5 replies.
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  •  10-17-2011, 12:15 PM 70429

    Performance issue on Insert Image button

    Reply Quote
    This issue happens on CuteEditor.net  6.4 and 6.6.
     
    When click "Insert Image" button, it took 3-5 mins to load have the "insert Image" dialog box to load. The system has 31K images in the system.
     
    Any suggestions/fix on this?
     
    Regards, Qian 

  •  10-17-2011, 6:17 PM 70432 in reply to 70429

    Re: Performance issue on Insert Image button

    Reply Quote
    Qian,
     
    Please upgrade to 6.6 latest build. 
     
    This issue should be resolved.
     
    Keep me posted 

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  •  11-18-2011, 5:56 PM 71490 in reply to 70432

    Re: Performance issue on Insert Image button

    Reply Quote
    Hi,
     
    I downloaded the latest build of CuteEditor 6.6. The issue is not resolved. I have over 31k images and it takes a couple mins for the insert image dialog box to open.
     
    Please let me know if there is anything we can do while you investigate this problem. 
     
    Regards, Qian 

  •  12-05-2011, 12:28 PM 71791 in reply to 71490

    Re: Performance issue on Insert Image button

    Reply Quote

    Hi, 

    We are using CuteEditor.net 6.6. There is a performance issue for Inert Image dialog box. When there is large number of files (31K files in my case), the dialog box takes 3 mins to load. I understand that you are working on fixing this bug now.  In the meantime, I need to have a temp fix/work around for my customer while waiting for your fix. ( You have such a rich features in the dialog box already, I'd prefer to use it.) I am thinking that if I can make any modification in InsertImage.aspx page to achieve this, if not, can I get the .js file for this goal? Any other suggestions?

     

    Thanks in advance for your help!

    Regards, Qian

  •  12-05-2011, 12:29 PM 71792 in reply to 71490

    Re: Performance issue on Insert Image button

    Reply Quote

    Hi, 

    We are using CuteEditor.net 6.6. There is a performance issue for Inert Image dialog box. When there is large number of files (31K files in my case), the dialog box takes 3 mins to load. I understand that you are working on fixing this bug now.  In the meantime, I need to have a temp fix/work around for my customer while waiting for your fix. ( You have such a rich features in the dialog box already, I'd prefer to use it.) I am thinking that if I can make any modification in InsertImage.aspx page to achieve this, if not, can I get the .js file for this goal? Any other suggestions?

     

    Thanks in advance for your help!

    Regards, Qian

  •  12-06-2011, 10:50 AM 71821 in reply to 71792

    Re: Performance issue on Insert Image button

    Reply Quote

    Hi qsun,

    Please download the latest version http://www.cutesoft.net/downloads/folders/21904/download.aspx and try the way below

    Open the security config files"\CuteSoft_Client\CuteEditor\Configuration\Security\Default.config" and set the file folder size to -1.

    -1 indicates no maximum folder size.

    <security name="MaxImageFolderSize">-1</security>
    <security name="MaxMediaFolderSize">-1</security>
    <security name="MaxFlashFolderSize">-1</security>
    <security name="MaxDocumentFolderSize">-1</security>
    <security name="MaxTemplateFolderSize">-1</security>

    Regards,

    Ken
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