Hello, we are testing out this product and are getting an error when an anonymous user tries to start a chat.

 

 

http://dev.ordermatic.com/DesktopModules/CuteSoft_Client/CuteChat/SupportClient.js,1008
input_url is not defined
window_error

 

 

We do not get this error with the web client accepts an invite.

 

Thanks for the help. We hope to have a chat server up by next week.

Hi ordermatic,

 

Please allow the  anonymous user to access folder "CuteSoft_Client" on the IIS setting.

 

Can you create a test agent account for me and show me the stpes to reproduce this issue? I will check it and get back to you as soon as possible.

 

Please send the info to [email protected]

 

Regards,

 

Ken