I'm trying to copy from "Normal" mode in CuteEditor, and paste it in a different CuteEditor on another page, and it doesn't work. I get the following error:

 

Line: 3
Error: Unable to get value of the property 'replace': object is null or undefined

 

I can easily reproduce this error your "Online Demo" page also. Please advise asap!

 

 

Hi syedrazi,

 

What browser/version you are testing? Can you show me the full steps to reproduce this issue on the online demo? It will be very helpful.

 

Regards,

 

Ken 

It's IE9. I can run it in IE8 or IE7 Mode, and I get the same error.

 

Here is how you can reproduce the issue:

 

1. Open IE browser, and go to your CuteEditor's demo page http://cutesoft.net/example/general.aspx.

 

2. Switch to html mode, and replace the defult demo html markup with this:

 

<table style="padding-bottom: 0cm; margin: 0cm; padding-left: 0cm; padding-right: 0cm; font-family: Arial, , sansserif;background: rgb(51,51,153) repeat-x; padding-top: 0cm; moz-background-clip: -moz-initial; moz-background-origin: -moz-initial; moz-background-inline-policy: -moz-initial" border="0" cellspacing="0" cellpadding="0" width="100%" background="" bgcolor="#ffffff">
<tbody>
<tr>
<td valign="top" align="center"><!-- Table for display -->
<table border="0" cellspacing="0" cellpadding="0" width="600" bgcolor="#ffffff">
<tbody>
<tr>
<td width="600" align="center">
<div align="center">
<div align="center">
<div align="center">&nbsp;<img border="0" alt="" src="http://www.car-research.com/carinteractive/images/79/Car-ResearchHeaderBlue.jpg" width="600" height="117" /></div>
</div>
</div>
</td>
</tr>
<tr>
<td width="600" align="center"><!-- table of links -->
<table cellspacing="0" cellpadding="0" width="100%" bgcolor="#ffffff" align="center" images="" com="" www.car-research. carinteractive="" 257="" ibdctemplates="" background_nav.gif?="">
<tbody>
<tr>
<td><a href="http://www.car-research.com/"></a></td>
<td><a href="http://www.car-research.com/"></a></td>
<td><a href="http://www.car-research.com/"></a></td>
<td><a href="http://www.car-research.com/"></a></td>
<td><a href="http://www.car-research.com/"></a></td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td width="600" align="left"><strong><font size="2" face=""><font size="3"><span style="font-size: 10pt">
<div>
<table style="height: 188px" border="0" cellspacing="2" cellpadding="2" width="575" align="center">
<tbody>
<tr>
<td>
<p style="font-size: 8pt" align="left">
<div><span style="font-family: "><span style="font-size: 12pt"><span style="font-family: "><span style="font-family: Arial"><span style="font-family: "><span style="font-size: 12pt"><span style="font-family: ">Hello [firstname], </span></div>
<div></span></span></span></span></span></span>&nbsp;</div>
</td>
</tr>
</tbody>
</table>
</div>
<div align="center">&nbsp; </div>
<div align="center"></div>
<div align="center"></div>
<div></span></font></font><font size="2"><span style="font-family: "><span style="font-family: "></span></span></font></strong>&nbsp;</div>
</td>
</tr>
<tr>
<td width="600" align="center"><!-- table of links -->
<table cellspacing="0" cellpadding="0" width="100%" background="http://www.car-research.com/carinteractive/images/257/IBDCtemplates/background_nav.gif" bgcolor="#afafaf" align="center">
<tbody>
</tbody>
</table>
</td>
</tr>
<!--Hours footer -->
<tr bgcolor="#d9d4c1">
<td style="color: rgb(0,0,0); font-size: 12px" bgcolor="#ffffff" valign="middle" align="center">
<div>&nbsp;</div>
</td>
</tr>
<!--close of Hours footer --><!-- close Email footer -->
</tbody>
</table>
<!--close centering table --></td>
</tr>
</tbody>
</table>

Step 3: Switch back to "Normal" view, then do a CTRL-A and CTRL-C to copy all of it.

 

Step 4: Now open a new IE browser window, and then go to the cutesoft demo page again.

 

Step 5: Do a CTRL-A and CTRL-V to paste the content and you will see the error.

 

The key is to copy from "Normal" view and paste in to "Normal" view. I have tried it with many different html templates that we use, and I can reproduce the error in all of them.

 

 

Seriously????? No response????? I have paid for this product. What was the point of purchasing it if there won't be any support provided????

I have posted what you requested. Please provide a solution.

Hi syedrazi,

 

 We can reproduce this. I've logged it. And will report to our development team.  We will fix it in next version.

 

The error causes by the comment code

 

<!-- Table for display --> 

<!-- table of links --> 

<!-- table of links --> 

<!--Hours footer --> 

 

Thank you!

 

Can you please give an ETA on the next release?

Hi syedrazi,

 

Should be in June.

 

Regards,

 

Ken 

Any update on when the new version will be available? Were still waiting for a fix, and our users are getting pretty upset.

PLEASE PROVIDE AN UPDATE! WHEN WILL THE FIX BE POSTED? WE HAVE USERS THAT ARE UPSET, AND YOU HAVE CONFIRMED THAT THIS IS A BUG IN CUTE EDITOR. PLEASE FIX IT!

Hi syedrazi,

 

The new version will be released in a few days. Sorry for your inconvenience.

 

Regards,

 

Ken 

Were in July now! Still having the same problem. Can you please fix it!!!

Hi syedrazi,

 

 

Hi,

I am also faceing same problem. If your problem is solved. Please tell me asap.

Ken please publish an update with this fix. It's been over 2 months now since I first reported this problem and you have been promising to fix it. There is another user that just posted on this forum saying they have the same issue. PLEASE FIX IT!