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installation permission problem

Last post 08-14-2005, 9:04 PM by Adam. 5 replies.


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08-03-2005, 12:47 PM 9233

cindycc
Joined on 05-16-2005
Posts 9

installation permission problem

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I am following the installation instructions that were included in the download for Cute Chat. I am installing it on a remote server (discountasp.net). I have completed the first two steps successfully - but on Step 3 (load Cute Chat configuration file) it hangs - I enter my connection string - then click on the Load button - and get an error window that talks about permission problems -

Any ideas about how to proceed?

Thanks-

Cindy

08-03-2005, 1:10 PM 9237 in reply to 9233

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: installation permission problem

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The following thread may help:

http://cutesoft.net/forums/8806/ShowPost.aspx

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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx

08-03-2005, 1:37 PM 9240 in reply to 9237

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: installation permission problem

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If your host doesn't allow you access your sql server use the CuteChatConfig.exe for security reasons, please follow the steps below:

Step 1:

Open you configuration file. Your configuration file should look like the following:

<cutechatconfig>
  <chat_config name="UserAdapterType" value="" />
  <chat_config name="Announcement" value="Welcome to Cute Chat" />
  <chat_config name="ClientPath" value="" />
  <chat_config name="DataProviderType" value="SamplePortal.CuteChatIntegration.DataProvider,Sampleportal" />
  <chat_config name="Description" value="Cute Chat sample portal configuration" />
</cutechatconfig>

Step 2:

Set your configuration by sql :

Example:

INSERT Chat_Config (ConfigName,ConfigValue) VALUES ('UserAdapterType',' ' )

INSERT Chat_Config (ConfigName,ConfigValue) VALUES ('Announcement','Welcome to Cute Chat')

INSERT Chat_Config (ConfigName,ConfigValue) VALUES ('ClientPath',' ' )

INSERT Chat_Config (ConfigName,ConfigValue) VALUES ('DataProviderType','SamplePortal.CuteChatIntegration.DataProvider,Sampleportal')

INSERT Chat_Config (ConfigName,ConfigValue) VALUES ('Description','Cute Chat sample portal configuration')

08-03-2005, 5:39 PM 9257 in reply to 9240

cindycc
Joined on 05-16-2005
Posts 9

Re: installation permission problem

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Thanks much - I was able to get this done with your help (I did insert the strings just as you posted, even though I used a database named something other than SamplePortal - hope that is OK) -

Cindy

08-14-2005, 4:33 PM 9561 in reply to 9257

puma
Joined on 03-27-2005
Posts 6

Re: installation permission problem

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I am getting this error after following all the steps above:

A critical error has occurred.
Can't Find Config - DataProviderType

Any Idea?

08-14-2005, 9:04 PM 9562 in reply to 9561

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: installation permission problem

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Can you send your SQL server login information to Karen At CuteSoft.net?

It will be easier if you can let us check your site.