I'm getting reports from some users of IE6 crashing when you close the browser after being the client in a chat session.  The sequence of events goes something like this:

 

1. Open a browser, click to chat, start a chat session with an operator, converse, the close the session by closing the window

2. Browse to other pages if you so desire, but at some point close IE6.  I get the following error:

 

   ieexplore.exe - Application Error

   The instruction at "0x1001cd11" referenced memory at "0x1001cd11". The memory could not be "read".

   Click on OK to terminate the program

 

This only happens if you actually instantiate a chat.  You can get to the request screen and not have any problems, but once you've committed to doing a chat, you're essentially doomed to having this error thrown when you close IE.

 

Has anyone else out there seen this problem?  Any thoughts on what might be done to prevent it?

 

Thanks!