***,
The error means the user suddently los the connection to the web server.
It could be caused by the network, server reset...
Please check the event log to get a better idea of the error.
There are two types of error.
1. Server error or NetWork error.
You have to check the server event log to get the details.
2. Cute Live Support application error.
For the second error, you can find the log file under "Errors" folder.
asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx