I have 2 users that can communicate with each other in a Cute Chat  (http://localhost/cutesupport/cutesoft_client/cutechat/CH_MainForm.aspx?Location=Help&LocationId=3)

 I have 2 operators that can communicate with each other in the Operators tab.

 

 The users and operators chats show up in the log.

 

 I looked to see if operators need to be assigned to a room and  didn't find that.

 

 The operators do not see any activity in the Customers tab.    

 Is there something else that I need to configure?

*** Barney,

 

Have you added minitor tag to the pages where the customers visit?

 

Adding the chat button and monitor tag to your web pages

 

 

 

 I am not an asp pro (VB and C# are my normal tools) and I have made a couple of stabs at modifying CH_MainForm.aspx unsuccessfully.

 

 Do you have an example  of CH_MainForm.aspx with these modifications?