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Chat - Integration Questions

Last post 07-06-2007, 10:06 AM by nishadah. 6 replies.


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06-27-2007, 8:47 AM 31125

nishadah
Joined on 06-27-2007
Posts 2

Chat - Integration Questions

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Hi,

We have integrated cute chat into our web application. We need further assistance in customizing some of the features. Please provide a feedback on the following questions

1. Is there a way to remove a menu item from Tools bar (contains font, control panel etc)? We want to hide Control Panel, Skin, Emotions icons

2. HOw do we customize the list of users in the right pane, the context menu, Select Channel combo etc.

3. How to send and receive offline messages?

4. How can a message to be generated by the system to all or a group of logged in users. For eg. I have a system user, whch may generate (no physical person) messages to the group. So which all tables to be populated to achieve this or what api's we can use?

5. We have embedded the chat window within our application (our application has multi windows within the browser, each of them can be controlled). We need to know when a new message is received at the client so that we can highlight the chat window. How can we do that?

Thanks

06-27-2007, 10:27 AM 31135 in reply to 31125

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Chat - Integration Questions

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nishadah,

1. Is there a way to remove a menu item from Tools bar (contains font, control panel etc)? We want to hide Control Panel, Skin, Emotions icons

Yes. Login as admin, go to configuration tab and remove those buttons there.

2. HOw do we customize the list of users in the right pane, the context menu, Select Channel combo etc.

Open CuteSoft_Client\CuteChat\Skins\Normal\ChatUI.xml and modify the following code:

And the above items are defined in CuteSoft_Client\CuteChat\ChatUI.xml.

3. How to send and receive offline messages?

Just open a regular messenger window and type your message. If the current user is online, the message will be sent as chat message. If not, the message will be sent as offline message. When the target user is online, she/he will see the offline messages.

4. How can a message to be generated by the system to all or a group of logged in users. For eg. I have a system user, whch may generate (no physical person) messages to the group. So which all tables to be populated to achieve this or what api's we can use?

This feature is not support. We will discuss this feature before we release the new version.

5. We have embedded the chat window within our application (our application has multi windows within the browser, each of them can be controlled). We need to know when a new message is received at the client so that we can highlight the chat window. How can we do that?

How do you define Higlight here? You can use the focus feature to let current window get focus when the new messages arrive.

Hope it helps.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx

06-28-2007, 4:51 AM 31152 in reply to 31135

anfranmz
Joined on 03-22-2007
Posts 2

Re: Chat - Integration Questions

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Hi Adam,

Let me put the second, fourth and fifth questions in this way.

2)My requirement is that I need the Select Channel combo box to be sorted in a different order and not in ascending. How can i achieve that ??

4)Our application sents out certain events. These events are nothing but string messages. We want these messages to be shown in the public chat window. Is there any option in Cute Soft to implment it

5)I am already a user in my application. I have 4 windoos including chat in a single page. And the chat window will be defaulty hidden. When I am to receive to a message from another user, is there any way that I get to know whether the message has come. Anyway It will show the message if I click on the chat window. But without clicking on the chat window is it possible to alert the user in any way that there is a chat message to be read.

07-05-2007, 4:16 PM 31313 in reply to 31152

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Chat - Integration Questions

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anfranmz,

Question 2:

Answer:

Open CuteSoft_Client\CuteChat\ChatUI.xml and find the following item:

...

</Class>

And modify OnListReturn event to meet your requirements.

07-05-2007, 4:17 PM 31314 in reply to 31152

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Chat - Integration Questions

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anfranmz,

Question 4:

Answer:

This feature is not supported. In the admin console, there is a feature "Globale Announcement" which may feet your requirements.

07-05-2007, 4:33 PM 31315 in reply to 31152

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Chat - Integration Questions

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>>3 follow up question:Followup Question: I understand that this is not possible in Chat, but possible with Messenger. My new question is, Is it possible to retrieve past chat conversations of a lobby to a user who is logged in recently. (Background: we are implementing cute chat feature to create a group, and this group will be active for a certain time. It is important for these group members to see what had happened prior to their login.

Answer:

All the chat records are stored in DB. You can just create a simple aspx page and extract the data from DB.

07-06-2007, 10:06 AM 31335 in reply to 31315

nishadah
Joined on 06-27-2007
Posts 2

Re: Chat - Integration Questions

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Hi Adam,

Thanks for the answers provided to 3 and 4.

I have a followup question for Item 5:

I am already a user in my application. I have 4 windows including chat in a single page, which I can manage at client side js. And the chat window will be defaulty hidden (not closed, just hidden) (we are using google windoo api for this). When I am to receive to a message from another user, is there any way that I get to know whether the message has come. Anyway It will show the message if I click on the chat window. But without clicking on the chat window is it possible to alert the user in any way that there is a chat message to be read.

Please let us know if you need more information.

Thanks