A change log would be nice, thank you.

 

FWIW, I just uninstalled version 2.0 of the chat client, and installed version 4.1, and pointed it at our production back-end (still running same server-side code) and everything appears OK so far. Our plan is to upgrade me, then the rest of our client apps, then upgrade the server code off-hours. I'll let you know if I see issues with those client-side-upgrade-only steps.

 

Thanks,

-A

1. [FIX] Chat Transcripts section of the Live Support Operator Client we need to continually scroll to the right to read the message field.

 

2. [FIX] Content of Chat Transcripts section of the Live Support Operator Client cannot be copied.

 

3. [NEW] Feature request: How I can to change the image YourDomain.net that appears on some screens at the web, and at the chat client screen?

 

Solution: The following options have been added into the admin console:

Greeting message of client window (default: Welcome to yoursite.com)
Image in waiting page (default: images/yoursite.gif )
Image in feedback page (default: images/yoursite2.gif )

 

4. [NEW] Feature request: When using the push URL feature, the operator doesn't know how to close it.

Solution: Add a new button which allows the operator close this window.

 

5. [NEW] Feature request: In the Live Support client side window, how do I make the e-mail address a required field for chat log in?

Solution: The following options have been added into the admin console:

Require email in login page (default: false)

 

6. [NEW] Feature request:   Show users in queue by department.

We are using version 4.0 and we can assign an operator to a particular department but when a user requests a chat for a specific department they still show up in the request queue of an operator that’s not  assigned to that department.  Is this how it should be working?

 

Solution: The following options have been added into the admin console:

Show users in queue by department

Default (False) False True

If true, the operator would only see a list of users that requested a specific department.

7.   [NEW] Feature request: Delete all, Read all in the operator client feedback form

 

Solution: The Delete all, Read all buttons are added into the feedback form.

 

8. [NEW] Feature request.  Please create a new field in theh website visitors list: keywords.

 

Solution: lThe keywords field is added in the web site visitor list.

 

9. [NEW] Feature request: load balancing support.

 

 

 

chood601,

 

>>Will 4.1 be made available for DotNetNuke soon?

 

It's available now:

 

 

Load balancing Cute Live Support