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Too many chatters cause room not to load in v5

Last post 11-17-2008, 10:11 AM by dleonard. 28 replies.

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10-23-2008, 11:45 AM 45058

dleonard
Joined on 10-23-2008
Posts 13

Too many chatters cause room not to load in v5

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I have an issue where when a user joins a room that already has 27 or so users, the room doesn't totally load. We see the successfull "Connected!" message, but the room title still says "Channel" instead of the chat room name, and no users show up on the right. You can't see conversations either. Only messages that you type.

There are no JavaScript errors that occur so I have nothing to go on. Any help would be great.

10-24-2008, 8:45 AM 45079 in reply to 45058

dleonard
Joined on 10-23-2008
Posts 13

Re: Too many chatters cause room not to load in v5

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More info:

29 chatters is the magic number. The 30th chatter that logs on will see an empty chat window with no users or Chat title in the title bar (Just says "Channel".

The other chatters can see messages from user number 30, but user 30 never sees messages, not even their own.

This only occurs in client mode.

Terry, Adam, any suggestions?

10-25-2008, 10:11 PM 45100 in reply to 45079

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Too many chatters cause room not to load in v5

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Hi,

I think that's the same result because the serialization error:

"Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization."

We are trying to reproduce it.

Regards,

Terry

11-09-2008, 1:59 PM 45540 in reply to 45079

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Too many chatters cause room not to load in v5

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dleonard:

More info:

29 chatters is the magic number. The 30th chatter that logs on will see an empty chat window with no users or Chat title in the title bar (Just says "Channel".

The other chatters can see messages from user number 30, but user 30 never sees messages, not even their own.

This only occurs in client mode.

Terry, Adam, any suggestions?

Please download the software.

http://cutesoft.net/downloads/13/default.aspx

Keep me posted

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx

11-09-2008, 8:00 PM 45542 in reply to 45540

teppyrock
Joined on 09-30-2008
Posts 15

Re: Too many chatters cause room not to load in v5

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How about
the serialization error:

"Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization."
You have fix it in this build

11-09-2008, 10:33 PM 45551 in reply to 45542

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Too many chatters cause room not to load in v5

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We think this issue is fixed. Please try the latest build and get back to me.

11-11-2008, 8:43 AM 45580 in reply to 45551

dleonard
Joined on 10-23-2008
Posts 13

Re: Too many chatters cause room not to load in v5

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Adam,

We installed the posted updates yesterday and we still get the same results when users in a room reach 25 or so. The deserialization errors still occur as well.

Please advise, Thanks.

11-11-2008, 8:10 PM 45618 in reply to 45580

teppyrock
Joined on 09-30-2008
Posts 15

Re: Too many chatters cause room not to load in v5

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me too, so what solution in your site dleonard?

11-11-2008, 8:18 PM 45619 in reply to 45580

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Too many chatters cause room not to load in v5

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dleonard,

We are discussing this Load balancing issue.

When data is pass between client server and chat server, the http requests are modified by some softwares of the local server.

This caused the problem.

We are looking for a better way to protect the data and will upload a new build soon.

11-11-2008, 8:18 PM 45620 in reply to 45618

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Too many chatters cause room not to load in v5

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teppyrock:
me too, so what solution in your site dleonard?

Are you using Load balancing too?

11-11-2008, 8:54 PM 45621 in reply to 45620

teppyrock
Joined on 09-30-2008
Posts 15

Re: Too many chatters cause room not to load in v5

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yes, my system run in loadbalancing (3 IIS + 1 SQL)

11-12-2008, 2:48 PM 45658 in reply to 45618

dleonard
Joined on 10-23-2008
Posts 13

Re: Too many chatters cause room not to load in v5

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teppyrock:
me too, so what solution in your site dleonard?

My set up is similar to yours teppyrock. We have 3 (public) clustered web servers with CuteChat running in Client Mode, 1 (private) web server with CuteChat running in Server Mode along side our SQL database. The 3 client chats work great against the chat server until we get more than 29 users in one room or approximately 17 or more rooms created.

Looking forward to your solution Adam. I'm in the dog house with the boss until this is fixed. Thanks.

11-12-2008, 2:56 PM 45659 in reply to 45658

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Too many chatters cause room not to load in v5

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>>get more than 29 users in one room or approximately 17 or more rooms created.

We believe they are caused by the same problem. We will publish a new build tomorrow.

11-13-2008, 8:53 AM 45687 in reply to 45658

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Too many chatters cause room not to load in v5

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In the root of your application, can you find a folder named "Errors"?

If so, can you find some error log files there?

11-13-2008, 2:32 PM 45707 in reply to 45687

dleonard
Joined on 10-23-2008
Posts 13

Re: Too many chatters cause room not to load in v5

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I've looked in the Error folder of all 3 client instances and the server instance and there are no log files. Sorry.

11-14-2008, 1:36 PM 45777 in reply to 45707

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Too many chatters cause room not to load in v5

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Hi,

We are still not able to reproduce this issue.

But these days we have modified the code to make sure it works.

Can you download it and try again ?

And then give me a feedback?

Thanks.

Regards,

Terry

11-14-2008, 7:44 PM 45783 in reply to 45777

teppyrock
Joined on 09-30-2008
Posts 15

Re: Too many chatters cause room not to load in v5

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&e1;quote user="cutechat"&e3;

Hi,

We are still not able to reproduce this issue.

But these days we have modified the code to make sure it works.

Can you download it and try again ?

And then give me a feedback?

Thanks.

Regards,

Terry

&e1;/quote&e3;

yes, i've just download and reinstall but that error exits

11-14-2008, 9:36 PM 45784 in reply to 45783

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Too many chatters cause room not to load in v5

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teppyrock,

Can you show me the error StackTrace ?

Regards,

Terry

11-14-2008, 10:10 PM 45785 in reply to 45784

teppyrock
Joined on 09-30-2008
Posts 15

Re: Too many chatters cause room not to load in v5

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my Stack Trace:

[SerializationException: Binary stream '0' does not contain a valid BinaryHeader. Possible causes are invalid stream or object version change between serialization and deserialization.]
   System.Runtime.Serialization.Formatters.Binary.__BinaryParser.Run() +363
   System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage) +183
   System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage) +190
   CuteChat.ClusterSupport.ExecuteMethod(MethodInfo method, Object[] args) +307
   CuteChat.ClusterSupport.ExecuteCurrentMethod(Object[] args) +70
   CuteChat.ChatApi.GetLobbyInfoArray() +76
   ASP.themes_default_forums_grouplist_aspx.GetForumChatterNames(Object forumid) +22
   ASP.themes_default_forums_grouplist_aspx.__DataBind__control164(Object sender, EventArgs e) +322
   System.Web.UI.Control.OnDataBinding(EventArgs e) +99
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +206
   System.Web.UI.Control.DataBind() +12
   System.Web.UI.Control.DataBindChildren() +204
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
   System.Web.UI.Control.DataBind() +12
   System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) +130
   System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) +454
   CommunityServer.Controls.WrappedRepeater.CreateControlHierarchy(Boolean useDataSource) +223
   CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.CreateControlHierarchy(Boolean useDataSource) +504
   System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) +53
   CommunityServer.Controls.WrappedRepeater.OnDataBinding(EventArgs e) +67
   System.Web.UI.WebControls.Repeater.DataBind() +72
   CommunityServer.Controls.WrappedRepeater.DataBind() +172
   CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.DataBind() +32
   System.Web.UI.Control.DataBindChildren() +204
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
   System.Web.UI.Control.DataBind() +12
   System.Web.UI.Control.DataBindChildren() +204
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
   System.Web.UI.Control.DataBind() +12
   System.Web.UI.Control.DataBindChildren() +204
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
   System.Web.UI.Control.DataBind() +12
   System.Web.UI.Control.DataBindChildren() +204
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
   System.Web.UI.Control.DataBind() +12
   CommunityServer.Controls.WrappedContentBase.DataBind() +172
   System.Web.UI.Control.DataBindChildren() +204
   System.Web.UI.Control.DataBind(Boolean raiseOnDataBinding) +216
   System.Web.UI.Control.DataBind() +12
   System.Web.UI.WebControls.Repeater.CreateItem(Int32 itemIndex, ListItemType itemType, Boolean dataBind, Object dataItem) +130
   System.Web.UI.WebControls.Repeater.CreateControlHierarchy(Boolean useDataSource) +454
   CommunityServer.Controls.WrappedRepeater.CreateControlHierarchy(Boolean useDataSource) +223
   CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.CreateControlHierarchy(Boolean useDataSource) +504
   System.Web.UI.WebControls.Repeater.OnDataBinding(EventArgs e) +53
   CommunityServer.Controls.WrappedRepeater.OnDataBinding(EventArgs e) +67
   System.Web.UI.WebControls.Repeater.DataBind() +72
   CommunityServer.Controls.WrappedRepeater.DataBind() +172
   CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.DataBind() +32
   CommunityServer.Controls.PreTemplatedWrappedRepeaterBase.OnLoad(EventArgs e) +56
   System.Web.UI.Control.LoadRecursive() +47
   System.Web.UI.Control.LoadRecursive() +131
   System.Web.UI.Control.LoadRecursive() +131
   System.Web.UI.Control.LoadRecursive() +131
   System.Web.UI.Control.LoadRecursive() +131
   System.Web.UI.Control.LoadRecursive() +131
   System.Web.UI.Control.LoadRecursive() +131
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433

11-14-2008, 10:29 PM 45786 in reply to 45785

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Too many chatters cause room not to load in v5

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teppyrock,

It seems that you haven't use the last version.

Can you download this http://cutesoft.net/downloads/folders/chat_current_releases/entry21915.aspx

and use that dlls and try again ?

Regards,

Terry

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