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Using Cute Editor .Net on Load Balanced servers - IE slow to load

Last post 11-29-2009, 9:41 PM by cutechat. 4 replies.
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  •  11-27-2009, 12:29 PM 57464

    Using Cute Editor .Net on Load Balanced servers - IE slow to load

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    Hi
     
    Anyone using the Cute Editor .NET in a load balanced environment. 

     
    Cute Editor in IE 7 and IE 8 loaded quickly on our non-load balanced development and UAT servers.
     
    But, on a load balanced web server its taking 20 seconds to load the Cute Editor (no other controls are on the test page) in IE 7 or IE 8.
    Firefox  loads the page immediately in any of our environments.
     
     We are using version 6.4 of the Editor.
     
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  •  11-27-2009, 2:49 PM 57466 in reply to 57464

    Re: Using Cute Editor .Net on Load Balanced servers - IE slow to load

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    Dear dodger1,
     
    How did you configure CuteEditor for.NET in load balanced environment? Can you post the detailed steps here?  If you bypass some servers in cluster, for example, if you 3 servers in cluster, you can disable one server and only use 2 servers in cluster, what is the result?
     
    We have released v6.5, the download url is: http://cutesoft.net/downloads/folders/cute_editor_current_releases/entry21904.aspx . You can upgrade to v6.5 and test it.
     
    Regards,
    Eric
     

  •  11-27-2009, 8:54 PM 57471 in reply to 57464

    Re: Using Cute Editor .Net on Load Balanced servers - IE slow to load

    Reply Quote
    dodger1:
    Hi
     
    Anyone using the Cute Editor .NET in a load balanced environment. 

     
    Cute Editor in IE 7 and IE 8 loaded quickly on our non-load balanced development and UAT servers.
     
    But, on a load balanced web server its taking 20 seconds to load the Cute Editor (no other controls are on the test page) in IE 7 or IE 8.
    Firefox  loads the page immediately in any of our environments.
     
     We are using version 6.4 of the Editor.
     

    dodger1,
     
    We've never heard this issue before.
     
    If your site online? If so, can you provide an online demo so we can check it?
     
    Keep me posted

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  •  11-29-2009, 7:53 PM 57482 in reply to 57471

    Re: Using Cute Editor .Net on Load Balanced servers - IE slow to load

    Reply Quote
    Hi
     
     Our test page was a simple aspx page with nothing but a single Cute Editor control on it. We didn't do any special configuration.
    Is there any configuration settings that need changing for a load balanced environment ?
     
    I'm no load balancer expert, but according to our tech guys we have a load balanced server in front of the real web servers. The load balancer uses port #9000 and the web servers use port 80. A DNS names entry points to the load balanced server and requests get routed to one of the real webserver.
     
    Doing a TCP-IP trace we discovered that the problem was with the template.aspx and the SyntaxHighlighter.css
    <link type="text/css" rel="stylesheet" href='<%=ResolveUrl("Load.ashx?type=style&file=SyntaxHighlighter.css")%>' />
     
    The ResolveURL statement was causing a request to port #9000 which timed out after 20 seconds. We commented out the link in the template.aspx (we don't need the syntax highlighter) and removed the cache statement in the template.aspx.
    IE loaded  the Cute Editor quickly after those changes.
     

     

  •  11-29-2009, 9:41 PM 57483 in reply to 57482

    Re: Using Cute Editor .Net on Load Balanced servers - IE slow to load

    Reply Quote
    Hi,
     
    As you said firefox load it immediately,
     
    I think the server side generated a wrong URL so the browsers try to load it.
     
    Can you also try this ?
     
    <link type="text/css" rel="stylesheet" href='Load.ashx?type=style&file=SyntaxHighlighter.css' />
     
    Regards,
    Terry
     
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