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Buttons pushed off the screen after saving when looking at HTML source in full screen

Last post 11-30-2010, 9:24 PM by frJericho. 19 replies.


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08-05-2010, 8:50 AM 63128

frJericho
Joined on 05-02-2010
Posts 169

Buttons pushed off the screen after saving when looking at HTML source in full screen

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Steps to reproduce:

Go to http://cutesoft.net/example/general.aspx
Press F12 to switch to full screen
Click the HTML button on lower button bar to switch to HTML source view
Click the "Save" button

After the screen refreshes, notice the bottom button bar has disapeared which prevents you from switching to "Normal", "HTML" or "Preview" mode.

08-05-2010, 8:54 AM 63129 in reply to 63128

Eric
Joined on 08-05-2009
Posts 1,269

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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We can reproduce this issue, we will investigate it and get back to you asap.

Regards,

Eric

08-23-2010, 3:06 PM 63574 in reply to 63129

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Any update?

08-30-2010, 5:52 PM 63736 in reply to 63574

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Any update?

08-30-2010, 9:12 PM 63739 in reply to 63736

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Hi frJericho,

We are still working on this issue and will get back to you as soon as possible.

Regards,

Ken

09-13-2010, 5:33 AM 63949 in reply to 63739

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Any update?

09-14-2010, 3:59 PM 64010 in reply to 63949

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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We will publish a new build soon. This fix will be included in this new build.

Sorry for the late response.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
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asp wysiwyg html editor: http://cutesoft.net/ASP
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Live Support: http://cutesoft.net/live-support/default.aspx

09-23-2010, 10:57 PM 64180 in reply to 64010

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Any update?

09-24-2010, 9:24 AM 64185 in reply to 64180

davedr
Joined on 04-19-2010
Posts 10

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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For what it's worth... we're seeing this issue too.

09-30-2010, 3:15 PM 64277 in reply to 64185

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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We will fix this issue as soon as possible. Sorry for the inconvenience.

10-17-2010, 11:28 PM 64459 in reply to 64277

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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You have been saying that you will "fix the issue as soon as possible" and that you will "get back to you as quickly asap" but we haven't heard anything for more than 2 months.

Can you give us an update on the progress? When can we realistically expect the fix you have been promissing for 2 months?

10-18-2010, 3:45 PM 64481 in reply to 64459

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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frJericho,

We will release a new build within 2 weeks. Sorry for the inconvenience.

11-01-2010, 2:03 PM 64828 in reply to 64481

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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I checked the download area today and I don't see an update. Can you update us on the status of the new release?

11-08-2010, 7:01 PM 64925 in reply to 64481

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Any update?

11-16-2010, 12:32 PM 65044 in reply to 64481

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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It's been a long time since you updated us and I still don't see an update on your download area. Can you tell us what the situation is?

11-16-2010, 12:43 PM 65047 in reply to 65044

Eric
Joined on 08-05-2009
Posts 1,269

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Dear frJericho,

Please download latest version, http://cutesoft.net/downloads/folders/cute_editor_current_releases/entry21904.aspx, I tested this issue based on latest version, it has been resolved.

Thank you for your business

[email protected]

11-16-2010, 3:43 PM 65052 in reply to 65047

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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This link points to version you released on October 1 which I am already using. The issue is still present. Also, the problem can still be reproduced on your own demo page: http://cutesoft.net/example/general.aspx

11-16-2010, 7:04 PM 65053 in reply to 65052

cutechat
Joined on 07-22-2004
Posts 2,332

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Hi,

We have fixed it today.

Please wait for a few days, we will release a minor version for the recent bugs.

Regards,
Terry

11-29-2010, 11:53 PM 65200 in reply to 63128

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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Hi frJericho,

This issue has been fixed, please download the latest version and try again.

Latest version downloads: http://www.cutesoft.net/downloads/folders/21904/download.aspx

Regards,

Ken

11-30-2010, 9:24 PM 65210 in reply to 65200

frJericho
Joined on 05-02-2010
Posts 169

Re: Buttons pushed off the screen after saving when looking at HTML source in full screen

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I download it and the problem is indeed resolved. Thanks.