Hi,

I am using Cute live support and I want to increase the file size as 10 MB when users are sharing files, how can I do this? Is there any setting for that.

 

Please update me.

 

Thanks

Neeraj

Hi nrsharma,

 

Please login as admin, go to 'Administrator Console'->'Configuration'->'Functionalities',  the page url is 'CuteSoft_Client/CuteChat/SupportAdmin/Live-Support-Config.aspx'.

 

 Set 'Live Support Max File Upload Size' value as 10240000

 

 

Regards,

Jeff