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Is there a way to change the greeting in the WelcomeMessage so that you get a different greeting based on which department accepts the chat

Last post 07-20-2011, 9:34 AM by Kenneth. 1 replies.


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07-19-2011, 1:34 PM 68620

DavidMag
Joined on 12-01-2010
Posts 10

Is there a way to change the greeting in the WelcomeMessage so that you get a different greeting based on which department accepts the chat

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Is there a way to change the greeting in the OptionsForm.cs --WelcomeMessage -- so that you get a different greeting based on which department accepts the chat

07-20-2011, 9:34 AM 68683 in reply to 68620

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: Is there a way to change the greeting in the WelcomeMessage so that you get a different greeting based on which department accepts the chat

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Hi DavidMag,

Please refer to http://cutesoft.net/Live-Support/Operator-Guide/scr/Greeting-Message.htm

Regards,

ken