Support forums » Products » Cute Editor for .NET » Re: error? Dialog box in Safari

error? Dialog box in Safari

Last post 08-30-2012, 3:00 PM by Adam. 23 replies.
Page 1 of 2 (24 items)   1 2 Next >
Sort Posts: Previous Next

  •  03-20-2012, 4:52 PM 73526

    error? Dialog box in Safari

    Reply Quote
    I thought I post a separate thread for something I posted earlier in another thread.  Basically in Safari (Windows & Mac) when ever you do a manual refresh of the page using (Command + R) the pages loads up with an (error?) dialog box to which none of the cuteEditor instance would work again until you close the browser and restart.   I tried this on  your demo site and it doesn't appears to be happening but I was able to reproduce this error in another testing page: http://richtextbox.com/test/display-none.aspx 
     
    I'm using the latest build of CuteEditor for asp.net 6.6, please let me know how I can fix this issue as majority of my users use Safari on Macs.

    Thanks 

  •  03-22-2012, 7:17 AM 73534 in reply to 73526

    Re: error? Dialog box in Safari

    Reply Quote
    Hi phantom1998,
     
    We sill can not reproduce this issue. The development team still working on it. Once we find out the problem, I will keep you posted.
     
    Regards,
     
    Ken 

  •  03-30-2012, 11:22 AM 73586 in reply to 73534

    Re: error? Dialog box in Safari

    Reply Quote
    Hi Ken,
     
    Have you been able to reproduce this error? My users are still having this issue.
     
    Thanks 

  •  04-02-2012, 12:13 PM 73593 in reply to 73586

    Re: error? Dialog box in Safari

    Reply Quote
    Hi phantom1998,
     
    We still can not reproduce this issue. We will improve this problem in version 7. Sorry for your inconvenience.
     
    Regards,
     
    Ken 

  •  04-04-2012, 7:39 AM 73609 in reply to 73593

    Re: error? Dialog box in Safari

    Reply Quote
    I am having this issue still as well and have some VERY unhappy clients. It is very frustrating to spend a good amount of money on this product and then get daily complaints from our users. When is version 7 coming out?? It better be VERY soon!!!!
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  04-04-2012, 1:39 PM 73615 in reply to 73609

    Re: error? Dialog box in Safari

    Reply Quote
    The version 7.0 will be released in 1 or 2 months. Sorry for the inconvenience. 

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  04-04-2012, 1:43 PM 73616 in reply to 73526

    Re: error? Dialog box in Safari

    Reply Quote
    phantom1998:
    I thought I post a separate thread for something I posted earlier in another thread.  Basically in Safari (Windows & Mac) when ever you do a manual refresh of the page using (Command + R) the pages loads up with an (error?) dialog box to which none of the cuteEditor instance would work again until you close the browser and restart.   I tried this on  your demo site and it doesn't appears to be happening but I was able to reproduce this error in another testing page: http://richtextbox.com/test/display-none.aspx 
     
    I'm using the latest build of CuteEditor for asp.net 6.6, please let me know how I can fix this issue as majority of my users use Safari on Macs.

    Thanks 
    phantom1998,
     
    Can you try the following code and get back to me?
     
    <%@ Register TagPrefix="CE" Namespace="CuteEditor" Assembly="CuteEditor" %>
    <%@ Page language="c#"%>
    <html>
    <head>
    </head>
    <body>
    <form id="Form1" method="post" runat="server">
    <CE:EDITOR id="Editor1" Autoconfigure="Simple" runat="server"></CE:EDITOR>
    </form>
    </body>
    </html>
     
     
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  04-07-2012, 7:25 PM 73660 in reply to 73615

    Re: error? Dialog box in Safari

    Reply Quote
    Adam:
    The version 7.0 will be released in 1 or 2 months. Sorry for the inconvenience. 
     
    Is there any guarantee this is going to be fixed if you cannot even reproduce the issue. I cannot wait for 1 to 2 months for an update that may not even fix the issue....very frustrated customer...
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  04-09-2012, 8:46 AM 73670 in reply to 73660

    Re: error? Dialog box in Safari

    Reply Quote
    Yes. We will fix it in 7.0.  I am sorry for the inconvenience.  However this issue is caused by browser's designMode doesn't work correctly under display:none.  It needs to redesign the editor to fix this issue.

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  04-09-2012, 3:34 PM 73673 in reply to 73616

    Re: error? Dialog box in Safari

    Reply Quote
    Hi Adam,
     
    I tried this code snippet and I still get the "error?" dialog box in Safari on manual refresh.
    Any idea when version 7 will be released?
     
    Thanks 

  •  04-16-2012, 9:55 AM 73696 in reply to 73670

    Re: error? Dialog box in Safari

    Reply Quote
    Adam:
    Yes. We will fix it in 7.0.  I am sorry for the inconvenience.  However this issue is caused by browser's designMode doesn't work correctly under display:none.  It needs to redesign the editor to fix this issue.
     
    Will we be notified when this release is ready for use. I just had another new client sign-up for our software and complain about this message. This looks terrible for my company...!!!???
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  04-16-2012, 9:56 AM 73697 in reply to 73673

    Re: error? Dialog box in Safari

    Reply Quote
    phantom1998:
    Hi Adam,
     
    I tried this code snippet and I still get the "error?" dialog box in Safari on manual refresh.
    Any idea when version 7 will be released?
     
    Thanks 
     
    Is there a workaround for this????
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  05-04-2012, 10:43 AM 73730 in reply to 73615

    Re: error? Dialog box in Safari

    Reply Quote
    Adam:
    The version 7.0 will be released in 1 or 2 months. Sorry for the inconvenience. 
     
    Any word on the release date of the update. Today is one month?
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  05-22-2012, 2:16 PM 73770 in reply to 73730

    Re: error? Dialog box in Safari

    Reply Quote
    Challand:
    Adam:
    The version 7.0 will be released in 1 or 2 months. Sorry for the inconvenience. 
     
    Any word on the release date of the update. Today is one month?
     
    Apparently Adam has left the building :) I would love an update and official date of the release if possible. My clients are not happy about constantly receiving this error message.
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  05-22-2012, 11:56 PM 73771 in reply to 73770

    Re: error? Dialog box in Safari

    Reply Quote
    Challand,
     
    I know this issue well.
    All non-IE browsers will have problems when you dynamically show the editor in the page.
    It’s a common issue that happens to all editors. You can search this topic: designMode doesn't work for display:none iframe
    The best method is loading the editor first in the page then hide it.
    Another work-around is detecting non-IE browsers and adding the loading script in the page:
    <script src="http://cutesoft.net/CuteSoft_Client/CuteEditor/Load.ashx?type=scripts&amp;file=Gecko_Loader">
    In the new version of editor, we implement a very new method to achieve wysiwyg editing.
    This issue is resolved. But due to we have to rewrite all code in this new version and add many new features, there are still some works not finished.
     
    Here is the screenshot of 8.0.
     
     
    We can publish a testing version in support forums soon.
    Hope this information helps.

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  07-05-2012, 1:04 PM 74086 in reply to 73771

    Re: error? Dialog box in Safari

    Reply Quote
    Hi Adam, when will verison 8 be released?
     
     

  •  07-26-2012, 8:00 AM 74259 in reply to 74086

    Re: error? Dialog box in Safari

    Reply Quote
    Yes, when will this be released. I was promised version 7.0 to fix this last month and still nothing. Meanwhile my clients are complaining about this issue still... Please let us  know when we can expect this new version.
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com

  •  07-30-2012, 2:08 AM 74295 in reply to 73586

    Re: error? Dialog box in Safari

    Reply Quote
    How do capture the Save Click Even in VB for CuteEditor ASP.NET
     
    If am doing the following but its not working
     
    If Editor1.TemplateItemList.Equals("Save") Then
                MsgBox("Save Clicked", MsgBoxStyle.Information, "Save Clicked")
    End If

  •  07-30-2012, 8:11 AM 74303 in reply to 74295

    Re: error? Dialog box in Safari

    Reply Quote
    Hi jackdhp,
     
    You can catch the "PostBackCommand" event of the editor, like
     
    1. <%@ Page Language="VB" %>  
    2.   
    3. <%@ Register TagPrefix="CE" Namespace="CuteEditor" Assembly="CuteEditor" %>  
    4. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">  
    5.   
    6. <script runat="server">  
    7.   
    8.     Protected Sub editor1_PostBackCommand(ByVal sender As Object, ByVal e As System.Web.UI.WebControls.CommandEventArgs)  
    9.         label1.Text = editor1.Text  
    10.     End Sub  
    11. </script>  
    12.   
    13. <html xmlns="http://www.w3.org/1999/xhtml">  
    14. <head runat="server">  
    15.     <title>example</title>  
    16. </head>  
    17. <body>  
    18.     <form id="form1" runat="server">  
    19.         <div>  
    20.             <CE:Editor ID="editor1" runat="server" OnPostBackCommand="editor1_PostBackCommand">  
    21.             </CE:Editor>  
    22.             <br />  
    23.             <asp:Label ID="label1" runat="server"></asp:Label>  
    24.         </div>  
    25.     </form>  
    26. </body>  
    27. </html>  
    Regards,
     
    Ken 

  •  08-06-2012, 3:49 PM 74346 in reply to 74303

    Re: error? Dialog box in Safari

    Reply Quote
    How about answering the original question of the thread above the last one???
    Stephanie Challand

    Stephanie's Web Design
    www.swdllc.net

    Dog Biz Pro
    www.dogbizpro.com
Page 1 of 2 (24 items)   1 2 Next >
View as RSS news feed in XML