CuteEditor failing in IE11

Last post 11-26-2013, 7:04 AM by schliemann. 7 replies.
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  •  11-22-2013, 3:43 AM 78412

    CuteEditor failing in IE11

    With the newest version of CuteEditor I'm still receiving an error: JavaScript runtime error: Unable to get property 'length' of undefined or null reference. 
  •  11-22-2013, 5:30 AM 78413 in reply to 78412

    Re: CuteEditor failing in IE11

     I forgot to mention that it worked fine in IE10 and Firefox.
  •  11-22-2013, 7:21 AM 78414 in reply to 78413

    Re: CuteEditor failing in IE11

    Hi schliemann,

     

    Do you get the same problem on http://cutesoft.net/example/general.aspx? 

     

    Note that, you need to update the "CuteSoft_Client" folder too, not just the dll files.

     

    Regards,

     

    Ken 

  •  11-22-2013, 8:42 AM 78417 in reply to 78414

    Re: CuteEditor failing in IE11

    Hi Kenneth.

     

    There is no problem when accessing the link you posted via IE11. But even with the newest dlls my site fails in IE11.

  •  11-25-2013, 4:04 AM 78425 in reply to 78417

    Re: CuteEditor failing in IE11

    Hi schliemann,

     

    Can you delete  CuteEditor.dll from the "bin" folder and delete the whole "CuteSoft_Client" folder then use the new one to try again? Do not use any old files. And do not use "replace", just delete old one directly.

     

    Regards,

     

    Ken 

  •  11-25-2013, 9:17 AM 78427 in reply to 78425

    Re: CuteEditor failing in IE11

    Hi Kenneth.

     

    Thanks for your reply. I deleted the whole CuteSoft_Client folder and copied it again. It still failed. If it helps at all the function which fails is 'Element_GetAllElements'. 

  •  11-25-2013, 9:26 AM 78428 in reply to 78427

    Re: CuteEditor failing in IE11

    Hi schliemann,

     

    Can you send me your editor page url and show me the full steps to reproduce this error? 

     

    Do you get the same problem with the example code below?

     

    1. <%@ Page Language="C#" %>  
    2.   
    3. <%@ Register Assembly="CuteEditor" Namespace="CuteEditor" TagPrefix="CE" %>  
    4. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">  
    5. <html xmlns="http://www.w3.org/1999/xhtml">  
    6. <head id="Head1" runat="server">  
    7.     <title>example</title>  
    8. </head>  
    9. <body>  
    10.     <form id="form1" runat="server">  
    11.         <CE:Editor ID="editor1" runat="server">  
    12.         </CE:Editor>  
    13.     </form>  
    14. </body>  
    15. </html>  
     

    If you get the same problem with this exmaple page, then please set up ftp access and send the info to [email protected], I will check it for you directly.

     

    Regards,

     

    Ken 

  •  11-26-2013, 7:04 AM 78437 in reply to 78428

    Re: CuteEditor failing in IE11

    Hi Kenneth. 

     

    The example page also resulted in the same error. But then I by coincidence disabled Compatibility View and then both the example and the website worked. So my problem did get solved. Thanks. 

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