Support forums » Products » Cute Editor for .NET » Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

Last post 05-01-2014, 10:22 AM by wetmaster. 9 replies.
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  •  03-13-2014, 4:21 AM 80073

    Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

    When I try to insert an image (f.i. Cindy) in the middle of a sentence in the demo Editor on cutesoft.net, it gets positioned as the first content of the first cell, instead of at the position where my text cursor was in the middle of the sentence...

     

    This occurs when using IE 11.0 and using the "Insert Image" - button of CuteEditor

    When I insert the same image using the "Image Gallery" - button of CuteEditor in IE 11.0 it just works as expected...

    When I use Google Chrome the "Insert Image" - button also works as expected: it inserts the image at the position of my text cursor.

     

    This behaviour/bug is already nagging my customers for several months (I think the problem existed in IE 10 also), but they demand a solution of me, since editing long pieces with many pictures is very time consuming now and they are working until deep in the night, due to this bug.

     

    Let me know if you can reproduce this behaviour in the CuteEditor demo on cutesoft.net and could you please use the same insert mechanism as you have implemented for the Image Gallery? Since that piece of code seems to work fine!

     

    Thank you! 

  •  03-13-2014, 9:13 AM 80074 in reply to 80073

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

     Hi wetmaster,

     

    Yes, I can reproduce this issue too, I have reported it to the development team, once issue is fix, I will keep you posted.

     

    Regards,

     

    Ken 

  •  03-13-2014, 10:09 AM 80077 in reply to 80074

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

     Thank you, Ken!

    That is great news.

    I'm looking forward to hearing from you! 

  •  03-21-2014, 8:47 AM 80122 in reply to 80074

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

     Hi Ken,

     

    Will the update, containing a fix for this issue, be released before this weekend?

     

    Thanks for your reply!

  •  03-21-2014, 9:22 AM 80123 in reply to 80122

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

    Hi wetmaster,

     

    we will fix this issue in next patch, but did not get the time from the development team about next patch. I will keep you posted once get any info from them.

     

    Regards,

     

    Ken 

  •  04-10-2014, 7:40 AM 80241 in reply to 80123

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

    Ken,

     

    It's been almost a month now. And my clients are threatening me they will find a new solution provider, since their issues aren't addressed at all.

    Could you please let the developer team know, that this issue is important, since it has broken the normal functioning of CuteEditor.

     

    I've been a happy customer for years, but now you force me to go for another solution.  And then I'll have to ask you to kindly refund the fees I paid for my 2 IP-licenses.

     

    Please let me know if an update / patch will be released (soon as in 'within days').

    Thanks for your reply!

     

  •  04-11-2014, 4:05 AM 80246 in reply to 80241

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

    Hi,

     

    Please try on demo http://cutesoft.net/example/general.aspx  again, if it works for you, please download the latest build at http://cutesoft.net/downloads/folders/21904/download.aspx and try again.

     

    Regards,

     

    Ken 

  •  04-14-2014, 6:06 AM 80250 in reply to 80246

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

    Hi Ken,

     

    I tried the demo (after shift-refreshing the page), but still images are being inserted at the start of the content, rather than on the position of the text-cursor... (when using the insert image-icon on IE11 or below).

     

    I installed the new built on my webserver. It also doesn't fix the broken functionality...

     

    The weird thing is that the insert gallery-icon does function correctly (but unfortunately the insert image-function offers much more options and convenience to my customers. And have become used to that function after using it for over 7 years now). 

  •  04-16-2014, 4:01 AM 80255 in reply to 80250

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote
    wetmaster:

    Hi Ken,

     

    I tried the demo (after shift-refreshing the page), but still images are being inserted at the start of the content, rather than on the position of the text-cursor... (when using the insert image-icon on IE11 or below).

     

    I installed the new built on my webserver. It also doesn't fix the broken functionality...

     

    The weird thing is that the insert gallery-icon does function correctly (but unfortunately the insert image-function offers much more options and convenience to my customers. And have become used to that function after using it for over 7 years now). 

     

    Please try this example:

     

    http://cutesoft.net/example/general.aspx

     

    If it works for you, please download the latest build. 

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
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    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  05-01-2014, 10:22 AM 80274 in reply to 80255

    Re: Insert Image inserts image not on cursor position, but at beginning of content (in IE 11.0), while Image Gallery works properly

    Reply Quote

    Yes, the demo and the code update worked!

    Thanks Adam! 
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