HI,

Does it works on other browser? And does the online demo 

Regards,

Ken 

Hello,

In addition to the IE 11 edge mode, we also tried it in chrome browser. It is not working on either of the browsers.

I am able to see the background image in your demo page in both IE 11 edge and chrome - http://cutesoft.net/example/Using-External-Style-Sheets.aspx.

Thanks,

Priyanka 

Hi,

If the online demo works on your IE, that means it is not the issue of the editor, I think it just a site setting limitation of your site. Can you download the demo from  http://cutesoft.net/downloads/folders/21904/download.aspx and deploy it as a separate web site to test this? Does it still gets the same issue?

Regards,

Ken 

Hi,

Due to company policies, we cannot just download anything new unless we get an approval which could take weeks.

Does the css attribute work with the newest version of cute editor? Is there a different way to use that attribute?

Also the other issue we are facing since upgrading to the latest cute editor version is with the CE tag. 

It says Unrecognized tag prefix or device filter CE. This is how we are using it -

<%@ Register Assembly="CuteEditor" Namespace="CuteEditor" TagPrefix="CE" %>.

Would that be the reason why it is not recognizing certain attributes? Have you seen similar issues with the unrecognized tag prefix  or the css before?  

Thanks,

Priyanka 

Please create a new page with the code below, does it still gets the same not recognizing issue?

Regards,

Ken 

Yes, the CuteEditorTest page that I sent is a new page. It is still getting unrecognized tag prefix for CE.

Thanks,

Priyanka 

Hi,

As in the screen shot below, you can see there is an underline for CE. If we hover over that, then we get unrecognized tag prefix or device filter CE.

We have this at the top of the page, so I am not sure why it is not able to recognize CE -

As for the stylesheet issue, we are not seeing any errors. It just doesn't seem to pick up styles from our external stylesheet inspite of adding EditorWysiwygModeCss.

Thanks,

Priyanka 

Hi,

1. I did not see any screenshot.

2. Try the style below in your stylesheet, does it works with editor?

Regards,

Ken 

1. Sorry I did not realize that the screen shot got deleted. I will email it to you.

2.  I tried this and it seems to work. The cute editor background changes to red when in both read only and editable mode. 

1. body {  
2.     background-color:red;  
3. } 

 But when we add it like this, it does not seem to work - 

     Editor { 

background-color: blue; 

}

Thanks,

Priyanka 

What is the code below use for? It is not use for class not use for target, I reallyl do not know why you use the style like that.

Editor { 

background-color: blue; 

}

I am not sure why it was done this way but it somehow seemed to have worked in the past. We were mainly using it to set the editor height. Backgound color of blue is just something I added now to make it stand out to see if styles from Editor are being applied.

    }

 I tried using it in different ways by calling it .Editor and then using the class ="Editor". But it does not seem to work.

Thanks,

Priyanka 

    Editor

    {

          height:100%; 

          width: 98%; 

          padding: 10px 10px 10px 10px; 

          background-color: blue; 

          overflow: auto;

          line-height: 1.5em;

You using this property in the wrong way.

This setting use to  change the editor content style when edting them.  and it apply for the html target or with or without the class setting. it alos use to custom the css class dropdown list of the editor, more details please refer to http://cutesoft.net/developer+guide/scr/Class_dropdown_Customization.htm

for example, if you have the style setting below in the stylesheet, then you can use <div class="myColor">content</div> in the editor to make it use color blue. this is how the html class property work.

.myColor

    {

         background-color: blue; 

}

Regards,

Ken 

Hi,

So the root of our problems seem to be the fact that CuteEditor_OnInitialized and CuteEditor_OnCommand events are not firing automatically. We have a function that uses the style like this - cuteEditorDoc.body.className = 'Editor';  and that function is called by the CuteEditor_OnInitialized function and is not getting fired. That is why the editor style was not getting applied.

Thanks,

Priyanka 

Please create an example page by the code below, does the api fire correct?

Regards,

ken 

Hi,

The events fire correctly if everything is implemented on a page. But if we use a user control on an aspx page and put Cute editor on the user control then the events do not seem to fire.

I have an example of this. I will send it over to you. You will be able to recreate this issue with the standalone project that I will be emailing for the pasting issue.

Thanks,

Priyanka 

Moving CuteEditor_OnInitialized and CuteEditor_OnCommand functions to the bottom of the user control fixed this issue. You can close this ticket.

Thanks,

Priyanka