the chat works for a while - after a few days I get:   Server Application Unavailable The web application you are attempting to access on this web server is currently unavailable.  Please hit the ''Refresh'' button in your web browser to retry your request. Administrator Note: An error message detailing the cause of this specific ...

Hi,   I installed the latest version...I've noted two bugs so far:   1) in the file ''en-us.xml'' - it has a mispelling: <resource name=''Name''>Your Name:</resource> (The R in Your is a strange character)   2) If you enter the chat room as a Guest, and rename your username - it forgets your username if ...

It's stand alone....I fixed the problem though....   It had something to do with the fact that the operator was not added to the department in the admin console.   Thanks

When a user requests a chat, my operator console gets the request, but as soon as the operator clicks ''ACCEPT'' the user window (in the operator console) says : The connection to the chat server is lost. Require Agent Or Customer   On the user side, it says connected, and show no indication of a lost connection....   I have the ...

Adam,   The domain which I purchased my licence for is now unavailable. Is it possible to switch the domain license to a new one?   I'm hoping this is possible, even if there is a small administration fee to do so.   Thanks for any info.

Adam,   I've downloaded the latest version, and here is a list of bugs I have found so far:   1) In the client chat window, if you hover above the disk, the tooltip is ''Email the chat log'' instead of ''Save the chat log'' 2) When you push an URL to the client, you can't enter the URL first, it tries to push an unknown page, ...

I am having problems in the operator console - if I select ''log'' or ''debug'' or ''welcome'' under the WINDOW option menu, it does not allow me to turn those options back off.   Are there any known Vista bugs? How do I get these options turned back off?   (yes, I've closed out and reopened).   Thanks

My biggest complaint is the operator alert - there is none....just a little bubble that pops up by your system tray. If the operator is not looking at the screen, they would never see the alert.   Karen told me that in about 1 month an update would be available that would include that feature....that was 2 months ago.   I wanted to ...