Cute LiveSupport client disconnect from the server frecuently. when that happens the client araise an unhandled exception. The only way to resolve that is quit app. and re-launch again. We are using between 2 to 5 representatives to response customer´s request.     Error below:   See the end of this ...

I am receiving the following error: ''The located assembly's manifest definition with name 'CuteEditor' does not match the assembly reference.'' in a website that was working just fine yesterday, and I did not do anything to make changes to it whatsoever.  I checked my other websites on this same server that use the CE, and they seem to be ...

Our programmer already installed Cute Live Operator on our website, but now that I installed Live Operator on my pc, whenever I open it, it comes up with an error. Please help me what do I need to do?   Here is the error:   See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog ...

Hi simonhorridge,   I attached two web.config, please try it, one of them should work.   #1    <?xml version=''1.0''?> <!--   For more information on how to configure your ASP.NET application, please visit   http://go.microsoft.com/fwlink/?LinkId=169433   ...

Much better.  I am able to start a chat session with my website but when I reply to the user it crashes the Operator with this error.     See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.OverflowException: ...

Here is the error description when I try to click the connect button   See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box. ************** Exception Text ************** System.Exception: Failed to connect server:NOTLOGIN,    at ...

Hi   I just installed the 6.6 version to our dev environment. Everything seems to be ok except for when we click on the image upload button. We get this error:   Compilation Error Description: An error occurred during the compilation of a resource required to service this request. Please review the following specific error details ...

Gerhard, It's not necessary to add the control into Global Assembly Cache. Adding CuteEditor to the Global Assembly Cache Below is the instructions of Placing a DotNetGallery.dll in the GAC 1. Open MMC from Start Menu > Run 2. In MMC, Open mscorcfg.msc file. This file can by default be located at ...

I am also receiving this error along with others.  I've emailed for support numerous times over the past few months, but I have never received any useful support.  Here are my errors.  1.  I get this regardless of what operator name i log under: Failed to connect to chat service: System.Exception: Failed to ...

It's ok, our programmer already helped me install it, but I have to upgrade my hosting to have ms sql 2000 database. They still couldn't figure out how to install it with ms access.   But I have a different problem now. Now that it is installed on our website, I cannot run the live operator on my pc. I already posted it in another post, but ...